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Email not working when Extended Profile or Account Settings are on

  • siewyong


    Hi I was hoping someone could help me out here.

    When I have Extended Profile on, whole email system is not working.

    The same when I have Account Settings on, it breaks the email too.

    Any workaround for this ?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Venutius


    I’d suggest that there is another plugin that is causing this behaviour, have you tried disabling all other plugins to see if that works?

    I can’t immediately guess why enabling Extended Profile (or Account Settings) stops emails sending.

    What email are you testing in this situation, and how are you triggering it?



    Dear Paul,

    thanks muchly for looking into this. i tried to sign up an account and expected to see activation email coming through, but none arrives…

    I then disabled the Extended Profile and registered a new account , still no email…
    I then disabled the Account Settings and registered a new account , ok , the activation email has finally come through .

    May I please ask why is it so? thanks .

Viewing 3 replies - 1 through 3 (of 3 total)
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