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Emails are going into spam folder in Buddypress 2.5


  • Neev07
    Participant

    @neev07

    8 years, 1 month ago

    WordPress version: 4.4.2
    BuddyPress version: 2.5.0
    My Website: Link To My Website

    I used following code given by Paul Gibbs to change senders email and name: 

    add_action( 'bp_email', function( $email_type, $email_obj ) {
	$email_obj->set_from( "custom@example.com", "Custom Website Name" );
}, 10, 2 );

    it is able to change wordpress@domainname.com perfectly. But emails are going into spam folder that’s making me tensed.

    Please tell me any tip or trick to avoid mails to be gone into spam in Buddypress 2.5 .

    Thanks,
    Nitin

Viewing 4 replies - 1 through 4 (of 4 total)

  • Paul Wong-Gibbs
    Keymaster

    @djpaul

    8 years, 1 month ago

    @neev07 I’m not sure there’s anything we can do to fix this yet, but you might be able to do some research and figure out if there’s any adjustments we can make.

    I suspect the content in the email is going to play a big part (e.g. number of links, images or not, and so on).

    For example, you could get a bunch of email accounts on services like Gmail, Hotmail, and others, and creating accounts on your site with those email addresses. Do something in BuddyPress that sends exactly the same email to each user, and then you can check all the inboxes and see if ALL services are spamming the emails, or only some.

    The results of that, plus some research on Google, might give us some ideas.


    Neev07
    Participant

    @neev07

    8 years, 1 month ago

    Thanks for the reply Gibbs.

    I talked to my website hosting provider. Actually they told, some of their IP addresses got blacklisted in which my IP address is also present.

    This is also a tool available to check their IP address status : MxToolBox

    One more thing that I found the Email header plays a very important role. But I’ve no idea about that how can we configure email header.


    Paul Wong-Gibbs
    Keymaster

    @djpaul

    8 years, 1 month ago

    Right, IPs that were previously blacklisted will also have deliverability problems.
    About headers, it’s not so much *how* to configure the headers, but what *changes* you might be suggesting we should make.

    I don’t know what email client you use but pretty much everything lets you view the Raw email, which includes the headers. A quick Google search should help.

    On http://whatismyipaddress.com/email-header is an example of what a email header looks like so you know when you’ve found it.


    Neev07
    Participant

    @neev07

    8 years, 1 month ago

    Thanks for replying again.

Viewing 4 replies - 1 through 4 (of 4 total)
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