Topic: Emails: deliverability problems for account activation and email · BuddyPress.org

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Emails: deliverability problems for account activation and email

netixel
Participant

@netixel

6 years, 8 months ago

Hi,

I do not know if this problem has been solved but here is the problem I have been experiencing for months.

All the people who register on my website with an email address “hotmail” do not receive the confirmation email for registration. Why ? I contacted my webhost and they assured me that he had not blocked the email domain “hotmail” … So the problem comes from WPLMS. At first, it worked fine when I installed your theme and doing updates the problem occurred. The issue started around august 2017.

Thanks for your help

Viewing 6 replies - 1 through 6 (of 6 total)

Venutius
Moderator

@venutius

6 years, 8 months ago

One issue that people see is Hotmail rejecting the default email address that WordPress uses, you can change this using CB Change Mail Sender, see if that fixes it.

netixel
Participant

@netixel

6 years, 8 months ago

You did not understand. People who register on my website with a “hotmail” address do not receive the registration confirmation email.

Venutius
Moderator

@venutius

6 years, 8 months ago

This was reported as a bug and should be fixed in the latest version of BP

netixel
Participant

@netixel

6 years, 8 months ago

This issue exists since September 2017… all “hotmail” “live” “msn” adresses do not receive the confirmation email.

Venutius
Moderator

@venutius

6 years, 8 months ago

Are you still having the problem with the latest version of BP?

netixel
Participant

@netixel

6 years, 8 months ago

Yes I have the latest version of BP but for the moment no complaints from my registrants. If the issue persists I will let you know quickly.

Viewing 6 replies - 1 through 6 (of 6 total)

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