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Error (rtmedia Activity) plugin


  • jeffreyls
    Participant

    @jeffreyls

    5 years, 10 months ago

    Install WordPress 5

    Getting error from: rtmedia Activity plugin after installing latest WordPress.

    Here’s error message:
    This page isn’t working
    is currently unable to handle this request.
    HTTP ERROR 500

    I increased memory limit, as per
    define(‘WP_MEMORY_LIMIT’, ’64M’);

    FYI, here’s log:

    [16-Dec-2018 04:03:56 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/affirm/public_html/jammingwiththestars.com/wp-content/plugins/buddypress-media/app/main/controllers/activity/RTMediaBuddyPressActivity.php on line 455
    [16-Dec-2018 04:03:56 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 8192 bytes) in /home/affirm/public_html/jammingwiththestars.com/wp-includes/plugin.php on line 425

    I had to disable the plugin so I could continue.

    Has anyone else had similar issues.

    Any help appreciated.

    Jeff

Viewing 2 replies - 1 through 2 (of 2 total)

  • shanebp
    Moderator

    @shanebp

    5 years, 10 months ago

    This is not the support forum for rtmedia. You should ask their support team about your issue.

    But my $0.02:

    The errors refer to the PHP memory size, which is set in your php ini file. Ask your hosting provider about this number and how to change it. The recommended minimum for that number, for a WP install, is 128 MB. And for rtmedia, it may be 256 MB.

    Increasing the WP_MEMORY_LIMIT is just an internal limit in WP – it does not increase the memory size used by PHP. And in general, you should not use or rely on WP_MEMORY_LIMIT.

    So remove the WP_MEMORY_LIMIT setting. And increase the memory available for PHP.


    jeffreyls
    Participant

    @jeffreyls

    5 years, 10 months ago

    Hi ShaneBP,

    Sorry about posting in wrong forum. But a big thanks for the feedback. I’ll implement changes as per your suggestions. Big thanks again.

    JeffreyL

Viewing 2 replies - 1 through 2 (of 2 total)
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