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error when trying to upload group photo


  • Genevieve Simperingham
    Participant

    @peacefulparent

    Hi there,

    I’m receiving the following error when I attempt to upload to photo to one of the buddypress groups on my website http://www.peacefulparent.com I use bbpress, buddypress and S2member for my membership section of my site. WP Curve solve most of my wordpress issues and they got back to me recommending I contact Buddypress support saying:

    “The issue is that buddypress is rejecting to upload and crop the picture properly and is throwing the following error net::ERR_CONNECTION_REFUSED you need to contact the buddypress support so they can help you with this issue because is an issue with the plugin itself.”

    It used to work fine. The pics I’m trying to upload are JPG files.

    My website is http://www.peacefulparent.com and I’m using the most up to date wp version.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Henry Wright
    Moderator

    @henrywright

    Have you installed a new firewall on your computer recently? This error is usually a result of a firewall rejecting communication. Can you try uploading from another computer?


    Genevieve Simperingham
    Participant

    @peacefulparent

    Thanks Henry, I tried that last night to no avail. I just changed my hosting to FlyWheel, a WP managed host and I’m wondering if it has something to do with the changeover. I’m about to change again to WP Engine and hoping that the problem might disappear again. But open to any other suggestions.


    cybervang
    Participant

    @cybervang

    I’ve had that issue before. I found out a plugin was causing the upload and crop issue.
    Have you tried juggling plugins on and off?

Viewing 3 replies - 1 through 3 (of 3 total)
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