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export data exports wrong messages


  • gingerbooch
    Participant

    @gingerbooch

    Hi,

    I am working on GDPR and Terms for a website.
    I think I found a bug with the private messages data in the export data tool.
    I have user1 and user2.
    user1 sends a private message to user2.
    user2 sends an answer to user1.
    user1 answers again to user2.
    Then I export data for both users.
    In the private messages section, every messages retrieved are the same for both users. It only shows the text user1 wrote. Neither the text user2 wrote.
    I suppose this tool should permit a user to see the data HE wrote to any others. And the delete data tool should allow that user to remove all the messages HE wrote to others too.
    This is the case with user1. But user2 can only export the data user1 wrote to him.

    Can you tell me if I misunderstood the use of this tool or if it’s a bug please ?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Venutius
    Moderator

    @venutius

    Hi there,

    I can confirm this is an issue, could you raise a bug report on Trac?

    https://buddypress.trac.wordpress.org/

    Thanks


    gingerbooch
    Participant

    @gingerbooch

    Thanks for your answer,

    I opened a bug ticket.


    Venutius
    Moderator

    @venutius

    That was a bit strange, I had a similar issue first test, not the same issue, and in my case it corrected itself on the second test.

    Could you test your’s again? I’m thinking my issue was a one-off database glitch, maybe your’s is something similar?

    Have you tested with your other plugins deactivated?


    gingerbooch
    Participant

    @gingerbooch

    I only deactivated my BP Message plugin for the tests.
    I will reproduce it again with no other plugin activated.
    Thank you for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
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