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export data exports wrong messages


  • gingerbooch
    Participant

    @gingerbooch

    Hi,

    I am working on GDPR and Terms for a website.
    I think I found a bug with the private messages data in the export data tool.
    I have user1 and user2.
    user1 sends a private message to user2.
    user2 sends an answer to user1.
    user1 answers again to user2.
    Then I export data for both users.
    In the private messages section, every messages retrieved are the same for both users. It only shows the text user1 wrote. Neither the text user2 wrote.
    I suppose this tool should permit a user to see the data HE wrote to any others. And the delete data tool should allow that user to remove all the messages HE wrote to others too.
    This is the case with user1. But user2 can only export the data user1 wrote to him.

    Can you tell me if I misunderstood the use of this tool or if it’s a bug please ?

Viewing 7 replies - 1 through 7 (of 7 total)

  • Venutius
    Moderator

    @venutius

    Hi there,

    I can confirm this is an issue, could you raise a bug report on Trac?

    https://buddypress.trac.wordpress.org/

    Thanks


    gingerbooch
    Participant

    @gingerbooch

    Thanks for your answer,

    I opened a bug ticket.


    Venutius
    Moderator

    @venutius

    That was a bit strange, I had a similar issue first test, not the same issue, and in my case it corrected itself on the second test.

    Could you test your’s again? I’m thinking my issue was a one-off database glitch, maybe your’s is something similar?

    Have you tested with your other plugins deactivated?


    gingerbooch
    Participant

    @gingerbooch

    I only deactivated my BP Message plugin for the tests.
    I will reproduce it again with no other plugin activated.
    Thank you for your help.


    gingerbooch
    Participant

    @gingerbooch

    Hi @Venutius,

    I finally found some time to make more tests on this issue.

    What I did :

    Install a fresh WordPress 5.1.1 on a test server.
    Install Buddypress 4.3.0.
    Create a user called “blue”.
    Create a user called “red”.
    Connect with “blue” and send a private message to “red” saying “Hello I am blue and I say blue”.
    Connect with “red” and send a private message to “blue” saying “Hello I am red and I say red”.
    Export Data for both “blue” and “red” users.

    Result :
    Export Data for user “blue” shows one message sent to recipient “red” with content : “Hello I am blue and I say blue”.
    Export Data for user “red” shows one message sent to recipient “blue” with content : “Hello I am blue and I say blue”.

    The result is the same on this fresh install. For both users in a thread, the Export Data only returns the private message data content wrote by the creator of the thread.

    For your information, I am running WordPress with French language. However I don’t think this can be linked to my issue.

    Can you try to reproduce this please ?
    I still think it is a bug.

    Thank you 🙂


    shanebp
    Moderator

    @shanebp

    Please amend your ticket or open a new one.


    gingerbooch
    Participant

    @gingerbooch

    Ok I just copied my last reply to the previously opened ticket.

Viewing 7 replies - 1 through 7 (of 7 total)
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