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Facin gissue with registration.


  • nisha181
    Participant

    @nisha181

    Hi,

    My site URL is http://drummershirts.net/community/register

    This registration working fine for me but not for my client as he is in Switzerland. and he is unable to register for the site.

    I have tried several times and working fine for me but not for him. And I don’t know why this is happening.

    Could you please help to get rid of this issue.

    Thanks

Viewing 16 replies - 1 through 16 (of 16 total)

  • sharmavishal
    Participant

    @sharmavishal

    opens for me..tell ur client to open that page in google chrome incognito window or clear his cookies of the browser he is using..am sure this has nothing to do with Switzerland


    nisha181
    Participant

    @nisha181

    I have checked on his system using teamviewer and he is unable to register and no error or success message…


    Paul Gibbs
    Keymaster

    @djpaul

    This is going to sound odd but is there a difference between visiting http://drummershirts.net/community/register and http://drummershirts.net/community/register/?

    The former is 301 redirecting to the latter, so it would be interesting to see if the browser is weirdly getting confused with the redirect.


    nisha181
    Participant

    @nisha181

    So what i do?


    sharmavishal
    Participant

    @sharmavishal

    what djpaul suggested was can u visit http://drummershirts.net/community/register/ this URL and see if it works or not?

    i jsut went to that URL mentioned above and i was able to create an account

    You have successfully created your account! To begin using this site you will need to activate your account via the email we have just sent to your address.


    nisha181
    Participant

    @nisha181

    Yes its working for me but not for my client how lives in switzerland….


    nisha181
    Participant

    @nisha181

    I don’t know why this is happening. He can’t able to register to site and even he is not receiving any error or success message.

    When he click on submit button nothing could happened.


    sharmavishal
    Participant

    @sharmavishal

    what djpaul suggested was can u visit http://drummershirts.net/community/register/ this URL and see if it works or not?


    nisha181
    Participant

    @nisha181

    Yea I have followed his instructions but its working for me.. My client facing this issue.


    sharmavishal
    Participant

    @sharmavishal

    Shift to default wp 2016 theme and check


    nisha181
    Participant

    @nisha181

    okay let me check with this.


    nisha181
    Participant

    @nisha181

    I have used default theme now. But same issue with my client. I don’t know why this is happening.


    sharmavishal
    Participant

    @sharmavishal

    unless u have blocked his IP somewhere or added his IP to a spam list this should not happen


    nisha181
    Participant

    @nisha181

    No, no IP address is blocked. I have changed my browser proxy address to Switzerland IP and tested and it works. But why its not working for him. It sucked my mind.


    sharmavishal
    Participant

    @sharmavishal

    maybe ur client needs to change his PC then!!!


    nisha181
    Participant

    @nisha181

    He tried it on different systems.

Viewing 16 replies - 1 through 16 (of 16 total)
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