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Friend request not showing

  • @elizat801

    Participant

    6 years, 2 months ago

    Hi!

    I am having issue with friend request, it is not showing on the “Request” section.

    I have tried disabling the plugins and the theme but it didn’t fix the problem.

    What else should I do?

    TIA

Viewing 5 replies - 1 through 5 (of 5 total)

  • @prashantvatsh

    Participant

    6 years, 2 months ago

    Hi,

    Please check if it is https://prnt.sc/lbxd35 enabled there or not. It works fine with the default themes.

    Thanks

    @elizat801

    Participant

    6 years, 2 months ago

    It is enabled. http://prntscr.com/lc7bnb

    @prashantvatsh

    Participant

    6 years, 2 months ago

    Hi, elizat801

    It seems like your theme or any third party plugin is creating the issue there. It works fine with the default theme like twenty-seventeen.

    You can take a backup of the site and then check by enabling default theme and if the button appears then certainly you have to ask your theme devs to check once. If the theme looks fine then try disabling plugins, except BuddyPress, one by one to check which one caused the issue.

    Thanks

    @elizat801

    Participant

    6 years, 2 months ago

    We did this already but it didn’t work.

    @prashantvatsh

    Participant

    6 years, 2 months ago

    This is strange because this works for me really well with twenty-seventeen and BuddyPress.

Viewing 5 replies - 1 through 5 (of 5 total)
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