Hi,
Please check once with default theme and if it is still same try deactivating plugins except BuddyPress and check.
Thanks
Thank you for your reply Prashant. Would that be all my WP plugins or the two associated with BuddyPress only? The theme BuddyPress template pack, by the way, is Nouveau.
You just need to debug that so it is fine to deactivate rest one by one and then can activate again if they are not creating issue. So it’s like deactivate one and check if issue is gone or not, if not then activate it back immediately and try deactivating next one.
You can also keep a backup if you feel that it can create any issue there. Also you can try switching to another template pack.
Thanks.
For me with the default theme (twenty sixteen) and Nouveau template it’s working fine and both the groups have different description.
Thanks
Thanks. Appreciate you taking the time to respond and I’ll give feedback on how it works out.
Just following up on the status. So I deactivated and reactivated all plugins one-by-one while checking after each deactivation whether that solved the problem – that didn’t fix the problem. Also reverted from Nouveau pack to Legacy pack (the only other option in the drop-down) – that layout was not presentable nor did any of the content show up in either group. Also, created a new group and that also included the contents of the first two groups. Just to note my website theme is Sahifa (which I would rather not change just for fixing this).
Any other ideas anyone can think of? Thanks.
Can you please share a screenshot of the content?
Also I am not asking to stop using your theme it’s just for debugging that activate the default one and then check if the issue is there or not. If not then certainly your theme is creating the issue and you have to consult with the theme developers.
Thanks