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Help with New user emails


  • dngerdave
    Participant

    @dngerdave

    Registration emails are not being sent to the users. I have checked and no one is getting them in their spam folder.

Viewing 1 replies (of 1 total)

  • djsteveb
    Participant

    @djsteveb

    first test with default 2014 or 2015 theme – and all other plugins disabled except bp – does it work then? If not…

    previous forum posts maybe helpful –
    (let us know what you find works!)

    With a new bp setup I usually check these things first if email are not seeming to send or go through ->https://buddypress.org/support/topic/activation-e-mail-failing-to-send/#post-241079 (From a recent similar thread)

    Better to check the basics before digging into whether it’s a email header config on the server, php settings limiting functionality – need for wp to send as smtp plugin – something just with gmail blackhole filtering –

    so many different things can affect wp sending, bp sending, your web serving sending email as php, or an email service accepting something that was sent, much less put in the actual inbox instead of junk mail / promotions box or whatever…

    =-=- also from danbp about 8 months ago:
    When encountering a registration problem, first thing to do is to test your install without any plugins and one of WP’s Twenty default theme. Ensure that your site send correctly emails. Before activating any plugin, your base WP install must work.

    Once WP is OK – you can install BuddyPress and check your permalinks. Pretty permalinks must be activated to get the plugin working correctly.

    This point is important, especially if you have redirection issues after BP is activated.

    Second point to check is your theme installation.

    Proceeding like this will help you to isolate easely the culprit. If:
    – WP install: OK
    – BP install: OK
    – theme activation: problem

    So you know here the problem comes from.

    While testing your install, you can activate wp_debug (set to TRUE) in the wp-config file. This can give you a lot of information about conflict and/or errors.

    Just keep in mind that these information have 2 levels of importance: notice and warning.
    While notice are generally harmless, warnings should be taken seriously in account and solved.

    If WP is the problem, see first the wordPress support
    If it’s BuddyPress, see the BP support
    If it’s the theme, see the theme support
    If it’s any other plugin, see first the plugin support.

Viewing 1 replies (of 1 total)
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