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[Resolved] image exceeds the maximum upload size – but it’s only 11KB

  • @ma3ry

    Participant

    8 years, 8 months ago

    I am using BuddyPress Profiles with eMember Membership plugins, but I can’t upload a Profile Photo even though it is only 11KB

    I have increased wp-config define(‘BP_AVATAR_ORIGINAL_MAX_FILESIZE’, 5120000);
    My server allows upload_max_filesize = 64M
    post_max_size = 64M

    This is not a server issue because I have a sister website running the same software and it has no problems.

    This is also not a matter of file size since I’m only trying to upload 11KB.

    I have tried it with all plugins deactivated and with twenty-fifteen theme.

    Any ideas?

    Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)

  • @henrywright

    Moderator

    8 years, 8 months ago

    Hi @ma3ry

    Can you post the error message you’re getting?

    @ma3ry

    Participant

    8 years, 8 months ago

    Thank you.

    headshot-2016-300px.jpg exceeds the maximum upload size for this site.

    @henrywright

    Moderator

    8 years, 8 months ago

    That’s a strange one. 11kb is tiny. Can you try another image? Perhaps make a copy of the profile image you used here on this forum.

    @ma3ry

    Participant

    8 years, 8 months ago

    I have tried it with images from 4kb to 12 kb – jpg, gif and png. Nothing works. However I can take a pic of myself and it uploads perfectly.

    I can upload to Media Library without any problems. The only issues seems to be uploading a BuddyPress profile pic.

    Could one of my files be corrupt? Should I change some files? I don’t know what else to try.

    @henrywright

    Moderator

    8 years, 8 months ago

    Can you try ruling out your set up?

    Disable all plugins (aside from BuddyPress) and activate Twenty Fifteen. Then try uploading a profile pic. If that test works then we can safely say your server is working as it should be.

    @ma3ry

    Participant

    8 years, 8 months ago

    As I said in my original post “I have tried it with all plugins deactivated and with twenty-fifteen theme.”

    However I just got another clue. I reinstalled BuddyPress and this time when I tried to upload an image I got the following different error.

    “Upload Failed! Error was: That photo is too big. Please upload one smaller than 200 B”

    200 bytes is pretty darned small. Why would this be?

    Does this info help at all?

    @henrywright

    Moderator

    8 years, 8 months ago

    Can you try adding this to your theme’s functions.php:

    add_filter( 'bp_core_avatar_original_max_filesize', function() {
    return 5120000; // 5mb
} );

    @ma3ry

    Participant

    8 years, 8 months ago

    OMG Henry! That FIXED IT!!!!! Hallelujah!!! Thank you so VERY, VERY MUCH!!!!

    @henrywright

    Moderator

    8 years, 8 months ago

    That’s great to hear 🙂

    I just bumped the value to 5mb. Feel free to change the 5120000 value to anything that suits you.

    @ma3ry

    Participant

    8 years, 8 months ago

    Thank you Henry. I was going to make it 1 or 2 MB but then I’m just asking for lots of people to need help in re-sizing. I’ve got the space so perhaps I’ll leave it. 😉

    Thank you again so very, very much!!!

Viewing 10 replies - 1 through 10 (of 10 total)
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