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Images fail to upload – width and heigh restricted.


  • tiktokaccountant
    Participant

    @tiktokaccountant

    2 years, 10 months ago

    If I upload a “Featured Image” or “Product Gallery Image”, I get an error message saying

    “The image file uploaded exceeds the maximum height allowed. Maximum height is 615px”

    When I comply with the height of 615, I get a warning on the width:

    The image file uploaded exceeds the maximum width allowed. Maximium width is 615px

    —

    I’ve tried:

    1. To change the WooCommerce Product Gallery image settings in Appearance / Customize / WooCommerce / Product Images
    I’ve set this to 640 main image width and 640 for thumbnails and 1:1 or crop… still doesn’t work

    2. Using MediaPress / Settings – and changing the media size settings. Doesn’t work either.

    Any ideas?

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