Topic: Installed Template Pack Now I have A White Screen

Installed Template Pack Now I have A White Screen

Glenn Kilpatrick
Participant

@whitbyglennk

14 years ago

Hi guys, today I installed the template pack. Instantly I was met by a white screen which appears on every page of the site. I cant access the plugins section to remove it, and even wp-admin page is a white screen.

Suggestions on how to proceed would be appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)

Hugo Ashmore
Participant

@hnla

14 years ago

Covered quite often on the support form; standard answer is to rename the plugin via FTP or SSH , this will force deactivate the plugin and should allow you access again. Likely reason for this happening? Too low a PHP script memory limit.

LPH2005
Participant

@lph2005

14 years ago

As hnla suggested, the topic is covered extensively on these forums. You can try a search using, ‘white screen’ (https://buddypress.org/search/?f=white+screen)

Before going too far, you might try to increase the php memory limit via the wp-config.php file first. If your host allows it, you can also change the setting in the .htaccess.

https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Glenn Kilpatrick
Participant

@whitbyglennk

14 years ago

Thanks for your help guys. Its always nice to get a useful answer as I often struggle finding the right topics through search.

LPH2005
Participant

@lph2005

14 years ago

@whitbyglennk – been there many times because sometimes it is just the word choices for finding the threads

@mercime
Participant

@mercime

14 years ago

@whitbyglennk if you have BP 1.2.6 installed, there’s some conflict with BP Template Pack https://wordpress.org/extend/plugins/bp-template-pack/. Check out @hotforwords‘ BP Template Pack “fix/upgrade” in this thread https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/buddypress-template-pack-and-buddypress-1-2-6-things-break-but-i-have-a-solution

Viewing 5 replies - 1 through 5 (of 5 total)

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Installed Template Pack Now I have A White Screen

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