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Invalid Username Message When Trying to Send Message

  • block


    There are two members of my site I cannot send a message to. When I try to send, I receive the message “Message could not be sent because you have entered an invalid username. Please try again.” I’ve tried it with both the username and the @mr-john-doe name (whatever that name is caled). Both of the members’ usernames have a least one period in it, but the @ name has converted the periods into a dash and removed spaces. Is the problem caused by the period? One of the names starts the same as the other name. For example, their usernames are similar to “Mr.A” and “Mr. A. Smith” while their @ names are similar to “mr-a” and “mr-a-smith”. Is the problem with starting the the same? What’s going on?

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