Topic: Members can’t update their own passwords · BuddyPress.org

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Members can’t update their own passwords

jayvly
Participant

@jayvly

8 years, 8 months ago

Hi,
I am using WP: 4.4.2
Buddypress: 2.5.2

My clients site is located here: scotianaires.ca.

I am using X theme with S2Member and Buddypress. Any Member Level 1 Members are unable to change their own passwords within the settings on their profile, however admins can. When you go to change a password, It goes through the normal process but when you try to login with the new or old password it won’t let you in.

Cheers,

Jonathan

Viewing 4 replies - 1 through 4 (of 4 total)

Paul Wong-Gibbs
Keymaster

@djpaul

8 years, 8 months ago

Are you using W3TC Cache with its Object Caching enabled?

jayvly
Participant

@jayvly

8 years, 8 months ago

Hi Paul,

Yes I am. It is enabled via “disk”.

Cheers,

Jonathan

Paul Wong-Gibbs
Keymaster

@djpaul

8 years, 8 months ago

We (the project, BuddyPress) recommend that you do not use W3TC’s Object Caching support. There is a bug in it that causes the password hash to be reset when a user is updated. This is a bug in W3TC and not BuddyPress, and we are not going to workaround the issue in BuddyPress just to support a bugged plugin.

jayvly
Participant

@jayvly

8 years, 8 months ago

Hi Paul. I have turned it off and it works successfully.
Thank you for your help.

Cheers,

Jonathan

Viewing 4 replies - 1 through 4 (of 4 total)

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