Skip to:
Content
Pages
Categories
Search
Top
Bottom

Members can’t update their own passwords


  • jayvly
    Participant

    @jayvly

    Hi,
    I am using WP: 4.4.2
    Buddypress: 2.5.2

    My clients site is located here: scotianaires.ca.

    I am using X theme with S2Member and Buddypress. Any Member Level 1 Members are unable to change their own passwords within the settings on their profile, however admins can. When you go to change a password, It goes through the normal process but when you try to login with the new or old password it won’t let you in.

    Cheers,

    Jonathan

Viewing 4 replies - 1 through 4 (of 4 total)

  • Paul Gibbs
    Keymaster

    @djpaul

    Are you using W3TC Cache with its Object Caching enabled?


    jayvly
    Participant

    @jayvly

    Hi Paul,

    Yes I am. It is enabled via “disk”.

    Cheers,

    Jonathan


    Paul Gibbs
    Keymaster

    @djpaul

    We (the project, BuddyPress) recommend that you do not use W3TC’s Object Caching support. There is a bug in it that causes the password hash to be reset when a user is updated. This is a bug in W3TC and not BuddyPress, and we are not going to workaround the issue in BuddyPress just to support a bugged plugin.


    jayvly
    Participant

    @jayvly

    Hi Paul. I have turned it off and it works successfully.
    Thank you for your help.

    Cheers,

    Jonathan

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Skip to toolbar