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Members showing on one Group but not Another


  • jseanm69
    Participant

    @jseanm69

    3 years, 9 months ago

    I have a little odd issue that I have just not been able to figure out. We have two groups created. One has over 2000 members and the other has 17 right now. They are each associated with a specific course using Learn Dash. On the 17 I can see the list of members just fine. On the 2000 the members are not showing. If I go to all members they are there, but they do not show with just looking for members of the course itself. I checked the database and all the records look good on the group that is not working. They are associated correctly with the forum id which is associated with the course. The records look exactly the same as those that are on the group that is working. I am not sure what I could be missing, but it must be something. Also, all the users post fine to forum. You can see all the members in the backend associated to the group. The only issue I have is no one is showing up as a member on the front end. If you can give some tips that is much appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)

  • jseanm69
    Participant

    @jseanm69

    3 years, 9 months ago

    Well, even a funnier thing. It actually works on mobile on the forum but doesn’t work on desktop.


    Varun Dubey
    Participant

    @vapvarun

    3 years, 9 months ago

    @jseanm69 it seems theme-specific CSS issue, test once at your development site with theme switching to default 2020.


    jseanm69
    Participant

    @jseanm69

    3 years, 9 months ago

    Thanks for the suggestion. I have been going through the CSS and haven’t found it yet.


    jseanm69
    Participant

    @jseanm69

    3 years, 9 months ago

    One other little question/variable. Everything works fine on one forum, but not the other. They are all part of the same theme and CSS. Configured the same as far as I can tell. The big difference is that one forum as 2500 users and the other has 900. I really don’t see anything else different. Is there a specific php script that returns members as part of buddypress? Could this some sort of query/memory issue?


    iamthewebb
    Participant

    @iamthewebb

    3 years, 9 months ago

    Hi @jseanm69
    If I’ve read this correctly if you visit the page on mobile you see all members but not on a desktop, this points to it being a theme issue.
    Have you tested using the twentytwenty theme as recommended by vapvarun?
    You can use the developer tools (f12) in most browsers to test various viewport sizes which should help you see what is happening with the CSS as the page is rendered at different sizes.

Viewing 5 replies - 1 through 5 (of 5 total)
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