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New User Register Problem


  • Jok Nhial
    Participant

    @joknhial

    it says “You have successfully created your account! To begin using this site you will need to activate your account via the email we have just sent to your address.” but the message never get send. I tried it with several emails: i.e. hotmail, gmail, yahoo, but never get any message nor listed as registered User. Please help, what can I do to solve this problem? Please help!!! thanks and God bless

Viewing 3 replies - 1 through 3 (of 3 total)

  • Beverly
    Participant

    @hostpugs

    Jok..I’m having the same problem…Please go to my site and create an account and you know what we’re talking about..http://www.hostpugs.com/ I hope they answer this problem…3 days and no response?

    A lot of us try to help answering questions on these boards, but we’re just volunteers doing this for fun. We seem to get most issues replied to within a two day period, which I think is very good.

    Regarding above — neither of you have provided sufficient detail (have a look at https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/when-asking-for-support/ for the sort of information we’d find useful). Does WordPress (without any plugins or custom themes installed) send emails correctly, for example on user registration?


    Beverly
    Participant

    @hostpugs

    Thank you Paul for responding but answer the questions in detail here:
    1. Which version of WP/MU are you running? Answer: WP 3.01
    2. Did you install WP/MU as a directory or subdomain install? Answer: Using it on my main domain
    3. If a directory install, is it in root or in a subdirectory?
    4. Did you upgraded from a previous version of WP/MU? If so, from which version? Answer: when it says upgrade I click that. So I guess it supdated.
    5. Was WP/MU functioning properly before installing/upgrading BuddyPress (BP)? e.g. permalinks, creating a new post, commenting. Answer: Yes
    6. Which version of BP are you running? Answer: It says..Buddy press 1.2.5.2
    7. Did you upgraded from a previous version of BP? If so, from which version? Answer: Every time it says update I always click that…So maybe..??
    8. Do you have any plugins other than BuddyPress installed and activated? If so, which ones? Answer: Buddy press 1.2.5.2, Live journey importer, akismet, fast secure contact form 0.2, OPML Importer 0.2, Post video player slideshow and photo gallery 1.79, Rss Importer, simple social sharing widgets and incons 0.2, Word Press Importer version 0.2 and WP Touch 1.9.19.1
    9. Are you using the standard BuddyPress themes or customized themes? Answer: Standard
    10. Have you modified the core files in any way? Answer: I don’t think so…Didn’t touch anything…Just beginning to do this…
    11. Do you have any custom functions in bp-custom.php? Answer: I don’t think so
    12. If running bbPress, which version? Or did your BuddyPress install come with a copy of bbPress built-in? Answer: Using Hostmonster.com is my web host part of their menu control panel comes with concrete5 and under concrete5 I installed buddy press…Then that’s all I did
    13. Please provide a list of any errors in your server’s log files. Answer: The only problem I’m having is nobody can “create an account” or cannot register…And of course no email was sent for verification and account is obviously not created..
    14. Which company provides your hosting? Hostmonster.com
    15. Is your server running Windows, or if Linux; Apache, nginx or something else? My server is running? I’m using century link previously Sprint…Mozilla fox and Explorer…Windows XP

    So I guess I answered all the questions…That’s all I did…And can’t create an account…I did it to test the application…Now go to my website hostpugs.com create an account and see what’s going on…my email: whiteflower12004 @yahoo.com….Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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