Topic: No Activation Email for New Users! New Users cannot log into their account · BuddyPress.org

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No Activation Email for New Users! New Users cannot log into their account

Jeremy Robinson
Participant

@jeremyrobinson

14 years, 4 months ago

hey everyone,

today our contact/ account activation system decided to stop working on our site. When users sign-up for the site, Dormset.com,
they should receive an email to their designated email address to activate their account. Until today we have had no issues with this system, but all the contact functions from the site decided to stop working today. We tried installing WP STMP email plugins but nothing is working. I am just baffled because yesterday it was working fine and today its kinda mayhem.

We contacted our Host service provider as well and they guaranteed us this is not an issue on their end.

Our site is a new social networking system for musicians and it is essential that members be able to join our community – especially so early Dormset’s launch – so some speedy help would be much appreciated

If there is a telephone number i could contact that would be much appreciated as well – need some serious help. Thanks!

-Dormset Staff

Viewing 5 replies - 1 through 5 (of 5 total)

Jeremy Robinson
Participant

@jeremyrobinson

14 years, 4 months ago

Sorry I meant SMTP Email Plugin

techguy
Participant

@crashutah

14 years, 4 months ago

@jeremyrobinson Have you tried the solutions offered in this thread: https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/email-notification-not-working/?topic_page=1&num=15

Jeremy Robinson
Participant

@jeremyrobinson

14 years, 4 months ago

I am actually having the same issue as the first poster – but her issue kind of got derailed after the 3rd post…

I currently am trying to install different mailing plugins but nothing has worked yet.

There seems to be zero connection between emails and the sites content, however the internal site communications are working fine.

Jeremy Robinson
Participant

@jeremyrobinson

14 years, 4 months ago

If anyone could suggest a 5 star idiot proof plugin for BP WP noobz please, please, please let me know. Just need to fix this issue.

THanks

Jeremy Robinson
Participant

@jeremyrobinson

14 years, 4 months ago

Someone has just suggested to us that they are convinced it is a php/SMTP conflict related to the multiple installs or wordpress.

Any idea what this means or how to go about fixing this issue…

HELP

Viewing 5 replies - 1 through 5 (of 5 total)

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