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No “add friend” or messaging buttons


  • gatehousedesign
    Participant

    @gatehousedesign

    Hi there,

    I have installed buddypress and everything is working except there are no “add friend” or public/private message buttons under the cover photo, to the right of the profile photo.

    Troubleshooting steps I have already taken:

    1. Plugins – I deactivated them all except buddypress, refreshed page, no buttons.

    2. Theme – I am using a theme called Video Pro which is compatible with Buddypress and has some integration settings too. Others seem to be using Buddypress fine and there are no issues on their support forums with it.

    3. I deleted the plugin and reinstalled a fresh version. Still no buttons.

    4. I am running this on a regular domain, not a subdomain but I have the site password protected. I added a couple of users to Buddypress so that there would be friends to add. If I go to the member directory I can request friend there but not from the other buddypress pages as I expected to see.

    5. The code in the area I think they should be looks like this:

    <div id="item-header-content">
    
    							<h2 class="user-nicename">@gatehousedesign</h2>
    			
    			<ul class="member-header-actions action"> </ul>
    			
    							<div class="item-meta">
    
    					<span class="activity">active right now</span>
    				</div><!-- #item-meta -->
    			
    		</div><!-- #item-header-content -->

    Anyone have any ideas? Much appreciated if you do. Maybe there’s some privacy setting I haven’t unchecked…? Or a conflict? I don’t see any errors in console.

    Thanks,
    GWD

Viewing 10 replies - 1 through 10 (of 10 total)

  • shanebp
    Moderator

    @shanebp

    It may be a theme issue.
    Try switching momentarily to a WP theme like 2019 and test for the issue.


    gatehousedesign
    Participant

    @gatehousedesign

    Thanks, I tried that. Switched to TwentyNineteen. Still no buttons in that spot.

    Any other thoughts?

    Thanks again.


    shanebp
    Moderator

    @shanebp

    While using the 2019 theme, try switching the BP template pack.
    wp-admin > Settings > BuddyPress > Options > Template Pack

    Make sure at least one of your members is a subscriber.
    Log in as that member. Test.


    gatehousedesign
    Participant

    @gatehousedesign

    Shane thanks so much again for coming back with suggestions. I tried that. No luck. Just the “active right now” next to the profile pic.


    shanebp
    Moderator

    @shanebp

    When you switch template packs, does the general appearance of the profile pages change?
    If not, then something other than BP is controlling the templates.

    also – do you have the BP messaging component turned on?


    gatehousedesign
    Participant

    @gatehousedesign

    Yes the appearance changes if I switch template packs.

    Yes I have the BP private messaging component switched on. I just tested switching it off and saving it. No buttons.

    I wonder what could be causing this action to return no result “member-header-actions”? I only have two functions in my child theme functions.php. Disable Visual Composer auto-update and Support MyCred plugin.


    shanebp
    Moderator

    @shanebp

    Very odd behaviour.
    May as well try removing the child theme functions and deactivating any plugins other than BP.


    gatehousedesign
    Participant

    @gatehousedesign

    Tried that. Still couldn’t get the buttons to show. Possible that there’s some privacy setting I have on WordPress settings? Something to do with the server (I use Siteground and believe am on php7).


    shanebp
    Moderator

    @shanebp

    I’ve not heard about issues on siteground.
    And I cannot duplicate your issue on an install using php 7.2.

    Don’t have any further suggestions at this time.


    gatehousedesign
    Participant

    @gatehousedesign

    For whatever reason it’s working now. Not sure why. All my plugins are activated and the theme is the same. Thank you for all your help troubleshooting. Sometimes I think I just need to step away, restart my computer and try another day. Sorry I have no explanation and thanks again for the help.

Viewing 10 replies - 1 through 10 (of 10 total)
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