Topic: Notification emails not sending

Notification emails not sending

@ewebber

Participant

12 years, 2 months ago

Hi all,
I am having an issue with notification emails not sending in some cases:
When someone replies to a forum topic I started or took part in, I get no email
When I am mentioned, messaged, a reply to an activity type, friend request etc etc I do get an email.
I have checked the logs and no emails are being sent out, and there are no php calls in the apache logs.
I have all my notification settings as on
I have just upgraded to the latest wp and bp
Does anyone have any ideas?
Thanks

Viewing 14 replies - 1 through 14 (of 14 total)

@ewebber

Participant

12 years, 2 months ago

This seems to work locally using MAMP – but not on my server. Does anyone know where else I can look?

@megainfo

Participant

12 years, 2 months ago

You use the same version of buddypress in local and your server hosting?

You receive notifcations in server for others notifications type or for all notifications ?

@ewebber

Participant

12 years, 2 months ago

yup, same codebase and same database.
yup – only missing emails seem to be: when someone replies to a forum topic I started or took part in

@djpaul

Keymaster

12 years, 2 months ago

Are you using bbPress 1 still, or are you using bbPress 2 (aka site wide forum)?

@ewebber

Participant

12 years, 2 months ago

@djpaul group based forums, so bbPress1?

@ewebber

Participant

12 years, 2 months ago

I have Cloudflare on my live site, which I am turning off for a bit to see if that effects it – it will slow the site down though

@ewebber

Participant

12 years, 2 months ago

I might need to do some digging into cloudflare’s page rules http://blog.cloudflare.com/introducing-pagerules-fine-grained-feature-co – if anyone has any thoughts on what files I should exclude from Cloudflare’s options, then all recommendations welcome

@djpaul

Keymaster

12 years, 2 months ago

I’ve just checked the code, and BP doesn’t send any emails from forum activity. We explicitly send emails for the other types of activity you’ve mentioned.

@ewebber

Participant

12 years, 2 months ago

Finding that the rule for http://www.mywebsite.com/groups/*/forum/topic/* with all cloudflare options off is working (at least for now) it means that the topic pages are not cached – so slower, but fingers crossed I’ve just sorted out a problem I’ve had for a year!
Still open to other suggestions.

@ewebber

Participant

12 years, 2 months ago

Hey @djpaul we might be talking cross purposes, I’ve likely not given you the correct info – it is now sending emails for forum replies

@ewebber

Participant

12 years, 2 months ago

….. and it’s stopped sending again
Back to square 1

@djpaul

Keymaster

12 years, 2 months ago

I still can’t find anywhere that BuddyPress sends emails when something happens in the forums (unless another plugin is providing this feature for you). Best I can find is if someone replies to an Activity item created by someone posting on the forum.

@ewebber

Participant

12 years, 2 months ago

@djpaul so sorry, you are right. I am using group email subscription – I was convinced it was core functionality (it feels like it should be). It’s @boonebgorges and @dwenaus plugin, I’ll see if I can find out more from them on their own support forum.

@djpaul

Keymaster

12 years, 2 months ago

I agree probably should do it, but it ought to be implemented in the new version of bbPress rather than BuddyPress.