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Notifications Behaviour

  • @style960

    Participant

    10 years ago

    I have some concerns from an end users point of view regarding notifications. I’m not sure I see the logic in how they’ve been put together.

    I’ve only just realised in terms of notifications that this – “A member replies to an update or comment you’ve posted” is only true if the commenting member uses your @handle. If they don’t the OP will never be notified of a user replying to their update. So the very function that exists to begin a conversation falls down straight away.

    Things get more confusing (from a user’s point of view) when you do use the @handle in a reply. When the OP accepts the notification, they’re taken to the ‘Mentions’ filter which shows the reply, but not the original update it was made against. How much confusion is the going to cause for end users?

    Maybe I’m not understanding this. It seems to me the second problem can be resolved by fixing the first one?…Add notifications for update replies.

Viewing 6 replies - 1 through 6 (of 6 total)

  • @danbp

    Participant

    10 years ago

    Hi,

    you’ve already asked for this in the past !

    https://codex.buddypress.org/member-guide/notifications/

    By default, each member can activate/deactivate notification (under Your Profile > settings > email)
    Reference: bp-activity/bp-activity-screens.php

    Or see this plugin.

    @style960

    Participant

    10 years ago

    @danbp

    I understand how notifications work. I just feel they’re quite seriously flawed – which is where that plugin might be useful.

    IMO email notifications will not be of interest to most users. At least not those on tablets or mobiles. I’m trying to look at it purely from a users perspective, and the default notification setup is not friendly.

    I’ll try the plugin.

    Thanks.

    @henrywright

    Moderator

    10 years ago

    Hi @style960

    How do you suggest notifications be improved? If you think they are seriously flawed, then you could open a Trac ticket with your observations.

    @style960

    Participant

    10 years ago

    Hi @henrywright

    I opened a Trac ticket to suggest Live Notifications some time ago:
    https://buddypress.trac.wordpress.org/ticket/5976

    The theme I’m beta testing has these included.

    This other ticket covers what I believe needs fixing with how notifications are generated:
    https://buddypress.trac.wordpress.org/ticket/6057#ticket

    @henrywright

    Moderator

    10 years ago

    Ticket 6057 looks as though it’s being actively investigated. My advice is to give the core team time to develop a patch and then perhaps help test once something becomes available.

    @style960

    Participant

    10 years ago

    Yeah, happy to do that.

Viewing 6 replies - 1 through 6 (of 6 total)
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