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PLEASE HELP: No confirmation emails


  • phound1
    Participant

    @phound1

    7 years, 7 months ago

    Hello. Please help, I really need to get my site live but ever since installing buddypress, new users who register are not getting a confirmation email so that they may log in. I can do it manually from the backend but I want users just be able to confirm and get into the site themselves.

    ALSO when an order is placed, no confirmation email is sent to the customer or vendor. Rather it is only sent to me the admin that a new customer order has been made. Please help.

    I did check woocommerce email settings>emails and emails are supposed to be send after purchasing and after making an account.

    I am using wordpress 4.6.1, woocommerce 2.4.6, wc vendors pro 1.3.6 , ninja forms 3.0.5, BP WC vendors 1.0.8, Buddypress 2.6.2.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

  • djsteveb
    Participant

    @djsteveb

    7 years, 7 months ago

    @phound1

    have you tried to see if bp emails work when the other plugins are disabled?

    maybe some of things we posted about in the forums long ago may offer some clues as to where the hiccup is. I stiff refer to https://buddypress.org/support/topic/not-receiving-notification-of-new-user-registration/ on occasion.


    Paul Wong-Gibbs
    Keymaster

    @djpaul

    7 years, 7 months ago

    Exactly. The first thing you want to do @phound1 is verify if WordPress sends its own emails. An easy example is the comment moderation notification email. If it does not work, obviously fixing that is the first step. Let us know, we’ll try to point you in the right directions.


    phound1
    Participant

    @phound1

    7 years, 6 months ago

    Thank you both for your response. I actually am getting with a local wordpress specialist and we are trying to work at the issue. I will absolutely try testing comment moderation notification email as you suggested. Thank you both for your time and I will report back to you both soon!

Viewing 3 replies - 1 through 3 (of 3 total)
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