Topic: Register activation emails not being send (smtp configuration not set?)

Register activation emails not being send (smtp configuration not set?)

berkelmudez
Participant

@berkelmudez

8 years ago

Hi,

My register activation are not being send, when one registers in my buddy press theme.
I have tried multiple plugins like: WP-Mail-SMTP, Configure SMTP.
All my test emails have been perfectly received in these plugins, so I know my SMTP settings should be correct now.

Is there some kind of BP function that I need to configure the SMTP settings on separately from WordPress?

Or is could something else be causing this?

Any help is appreciated thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

berkelmudez
Participant

@berkelmudez

8 years ago

After a lot of looking it turns out basically all the SMTP plugins that I was using/testing with weren’t working. For those that might encounter the same problem, these were plugins that did not work:
– Configure SMTP
– Easy WP SMTP
– WP-Mail-SMTP

The plugin for me that did succeed in setting the smtp for buddypress email notifications was:
– Postman SMTP

I don’t have any clue whatsoever why those plugins don’t work with my site and why that one did. But it’s so it’s alright I guess.

danbp
Moderator

@danbp

8 years ago

Thank you for sharing ! If you want to help out more, read also this topic from @djpaul.

jasonaring42
Participant

@jasonaring42

8 years ago

Woohoo! @berkelmudez excellent find!…….I have been working on this problem for three days and you are right; any combo of other SMTP plugins with various other mailing plugins etc. just did not work. Postman SMTP plugin suggests the proper port to use (of which I tried prior, but had everything else wrong!) and fixed all notifications.

Note for others having this same problem: My system would only send out certain notifications regarding signups and email changes but anything dealing with activity in the BuddyPress system (why we USE BuddyPress!) it would not notify users of activity. Try the Postman SMTP plugin and get rid of the other stuff.

jasonaring42
Participant

@jasonaring42

8 years ago

One thing I have noticed is that HTML is not working other than hyperlinks. It’s a rather plain email (which is fine), but when you want something to work…well, the BuddyPress email customization function seems to be overridden by the Postman SMTP plugin. Again, not a big deal but if it is supposed to work, then why is it not?

berkelmudez
Participant

@berkelmudez

8 years ago

I haven’t really looked into that yet. I guess it does something to the email customisation but Postman is the only way right now to send emails from Buddypress so I can’t really test if it’s Postman for sure, since I can’t get Buddypress to send emails without Postman at all. Guess it has to be done some other way if it can’t work with Postman turned on.
Unfortunately I don’t know much about customising these emails but I’ll look into it since I might would want to do that.

Let me know if you make progress in this, good luck.

Jojanonone
Participant

@jojanonone

8 years ago

Thanks a lot @berkelmudez!!

Accidentally I noticed that activation emails were not being sent. And neither were notification emails, like when receiving a private message. Switched to Postman and all was sweet again.

WordPress 4.4.2
BuddyPress 2.5.2
bbPress 2.5.8

berkelmudez
Participant

@berkelmudez

8 years ago

Glad it helped, got the same settings as well 🙂