Hi,
Have you tried this on real device ?
Please check if there is any error in console.
Thanks
yes the problem is when a user tries to register using mobile (on a real mobile)
hello I still need help because the registration in BuddyPress is still not working when it is entered from a mobile device.
The errors that my console gives are the following and I do not know if they are related to this or not.
[Tue Sep 18 08:54:35.587411 2018] [proxy_fcgi:error] [pid 10350:tid 140150336050944] (70007)The timeout specified has expired: [client 134.0.10.35:47328] AH01075: Error dispatching request to : (polling), referer: http://www.layoproducciones.com/ogb/wp-cron.php?doing_wp_cron=1537253425.5097250938415527343750
Please a need to know if is a BuddyPress Error or not.
Could be caused by the Kleo theme. (Btw, that error log entry has nothing to do with the problem.)
Does the mobile layout problem happen with another theme like Twenty Seventeen?
Hi,
We have already been changing to the WordPress theme and the same thing happens, when you finish entering the data in the registration and registration update fields, the page is reloaded and loads the same registration page with the fields already completed just missing the password. , and it is put back and repeated in bukle.
He also tested on another web that we have with another theme and deactivating all the plugins and still presenting the same error.
in the Main web we use BuddyPress Version 3.2.0 and in the other one that we have tested we have Version 3.1.0
I hope I can solve the situation for elelvamso two weeks without receiving user registrations since our potential partners are always conceded by the mobile and we usually receive more than 10 weekly registration.
So it is URGENT that you can register to BuddyPress by mobile device.
I cannot duplicate your problem with a WordPress tehme. Tested with Chrome’s developer tools with its mobile simulator.
Can you tell me what mobile device you are emulating with Chrome’s developer tools? If you have some plugins activated, deactivate ones that might be interfering with the registration process.
we have tried disabling all the plugins and the problem persists, I do not know what to do to make the registration work on the mobile device
also we did the test with the google chrome mobile emulator and the same thing happens, by clicking the “complete registration” button the registration page is reloaded instead of going to the page that has the message to wait for the mail of Confirm
