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Registration fail on mobile


  • misterjekyll
    Participant

    @misterjekyll

    4 years, 7 months ago

    Hi,
    My registration seems to work fine on the computer but I get reviews that some users can’t register on their mobile device. I tried to register through mobile and have the same issues. After completing the form I get redirected to the same registration form with no errors.

    Website info:
    – WordPress version: 5.2.3–nl_NL
    – Website: mierenmarkt.be
    – Registration form: mierenmarkt.be/registratie

    I tried:
    – Disable plugins (-> didn’t work)
    – Change theme to default (-> didn’t work)

    Anyone knows any fixes? I don’t get error reports in my error logs.

Viewing 1 replies (of 1 total)

  • misterjekyll
    Participant

    @misterjekyll

    4 years, 7 months ago

    After further research it seems like the issue is most of the time caused by Google Chrome (mobile and desktop version). I tried this on my phone, the registration works fine on Samsung Internet, but didn’t work on google chrome mobile.

Viewing 1 replies (of 1 total)
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