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[Resolved] 500 server error after activating

  • @nilssvz

    Member

    12 years, 11 months ago

    sorry, i had to post this again because the last topic had an error and couldn’t post my post.
    feel free to delete the old topic.

    anyways, i need help.
    whenever i try to activate buddypress and then access my admin panel, it gives me a 500 server error.
    my host is 3ix.com.
    is there anything i can do?
    and do you need the error logs?

    ~nils

Viewing 11 replies - 1 through 11 (of 11 total)

  • @mercime

    Participant

    12 years, 11 months ago

    – Did you install WP via fantastico/simplescript/or other webhost script? It’s not going to work with BP.
    https://codex.buddypress.org/getting-started/before-installing/#system-server

    @nilssvz

    Member

    12 years, 11 months ago

    nope, i installed wordpress by uploading the files via FTP.

    @mercime

    Participant

    12 years, 11 months ago

    Site url? What is your hosting plan at 3ix.com – shared/vps/cloud? WP/BP versions? What plugins were activated in your installation when you activated BP? What WP theme was activated when you installed BP?

    @nilssvz

    Member

    12 years, 11 months ago

    purplecobras.net
    the excite plan.
    i don’t know what shared/vps/cloud means.
    both wordpress and buddypress are the newest version.
    no plugins.
    twenty eleven.

    @mercime

    Participant

    12 years, 11 months ago

    – It says there PHP4 or PHP5, you need at least PHP 5.2.4 or better and MySQL 5.0 or better. Check/confirm you have that.

    – Depending on the server and later plugins you will be adding, you’ll need 32MB to 64MB memory for your BP installation to work. Check with your webhost what your memory limit is for your plan and if you can increase it if it falls below 32MB.

    @nilssvz

    Member

    12 years, 11 months ago

    -how can i find out what i have? it doesn’t say that anywhere.

    -uhm…is that the bandwidth? if yes, i have 100 gigabyte.

    I am sorry for not knowing that. I don’t know much about web hosting.

    @mercime

    Participant

    12 years, 11 months ago

    You should contact your tech support at 3ix.com regarding PHP and memory noted above.

    @nilssvz

    Member

    12 years, 11 months ago

    memory: 32 mb

    mysql: 5.0.92

    php is 5.2.17.

    oh that is why it won’t work.

    @mercime

    Participant

    12 years, 11 months ago

    There are ways to increase memory limit https://codex.buddypress.org/troubleshooting/blank-pages/#memory-limit
    As noted there, if can’t do it via methods posted there, ask your webhost if you can do so.

    @nilssvz

    Member

    12 years, 11 months ago

    thank you~
    it works now!

    @mercime

    Participant

    12 years, 11 months ago

    Great. Marking this as resolved then.

Viewing 11 replies - 1 through 11 (of 11 total)
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