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Unable to Crop Profile Picture


  • barbarza
    Participant

    @barbarza

    5 years ago

    Hi

    When I upload a profile picture it will upload the picture but will not allow me to crop it. The is a tiny black box in the top left corner which when hovered over gives the ‘change size’ arrows, but when clicked it gets even smaller and the arrows do not appear.

    I am using the latest versions of WordPress and Buddypress.

    I have tried the following:
    * Used default 2017 theme
    * Disabled all plugins except buddypress
    * Used different browsers: Firefox, Chrome, Edge, Safari

    When searching this forum I have seen that this is a known problem but have been unable to find any solution.

    Any assistance would be greatly appreciated.

Viewing 1 replies (of 1 total)

  • barbarza
    Participant

    @barbarza

    5 years ago

    I found the solution after going through the plugins again.

    WP Smush was causing the problem.

    Thanks anyway for any help, hopefully this helps someone else.

Viewing 1 replies (of 1 total)
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