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Unable to join groups

  • @swalky

    Participant

    Hello

    I have been doing some troubleshooting on my site today and noticed that new users are unable to join groups. They can view them, but when they click to join the wheel just spins and nothing happens? (see attached below).

    screenshot

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • @vapvarun

    Participant

    @swalky it might be some 3rd party js specific conflict or theme js itself. You can follow the following steps to isolate the issue
    https://buddypress.org/support/topic/when-asking-for-support-2/

    @swalky

    Participant

    I have followed the steps you have referred me to and the issue still persists. I tried activating the ‘twentyseventeen’ theme and still experience issues with joining and creating groups.

    It is worth noting that i can create groups as an admin, just not as a member?

    @swalky

    Participant

    I am using WordPress 5.4.1 and BuddyPress v 6.0

    @iamthewebb

    Participant

    Hi, did you disable all other plugins and test to see if that resolved the problem? If that works you will need to re-enable one by one to find which is causing a conflict.

    @swalky

    Participant

    I will try that today and report back.

    @swalky

    Participant

    I have systematically disabled all plugins except WP and re-enabled 1 by 1. It turns out the root cause of the problem was the ‘Paid Memberships Pro – BuddyPress Add On’ plugin. When i enable this, users cannot create or join groups.

    Do you know how i resolve this going forward, as i may wish to use this plugin in the future?

    Regards

    @wayofart

    Participant

    Hi there,
    I have exactly the same Problem. Have you found a solution?

    Thanks a lot!

Viewing 7 replies - 1 through 7 (of 7 total)
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