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Update Wizard Blank Screen


  • davidpayne
    Member

    @davidpayne

    11 years, 10 months ago

    Just updated to 1.5.6. When going to Buddypress area in backend, I’m on a tab that says “Database Update.” It then says, “Before you can continue using BuddyPress, a few minor adjustments need to be made. These changes are not destructive and will not remove or change any existing settings.” However, there is nothing there. Furthermore, if I hit the button to the right that saves “Save & Next” the entire screen goes blank. If I then return back, it’s back to the problem previously described. I’m in a situation where I can not complete and therefore and locked into the update wizard.

    Any help would be much appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Paul Wong-Gibbs
    Keymaster

    @djpaul

    11 years, 10 months ago

    The database upgrade screen never shows any more details. You’re seeing what you’re meant to see.

    The next screen is not meant to white-screen. Can you look at your web server’s error logs (your web host should be able to help you access if needed) and see what the error messages are? They’ll probably begin “PHP Error”.


    alex35
    Member

    @alex35

    11 years, 9 months ago

    Hi, I have the same exact problem!
    This is what I get in my PHP log file:

    `[10-Jul-2012 19:39:48] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 77824 bytes) in /var/www/wordpress/wp-admin/includes/upgrade.php on line 1559
    [10-Jul-2012 19:39:48] PHP Stack trace:
    [10-Jul-2012 19:39:48] PHP 1. {main}() /var/www/wordpress/wp-admin/admin.php:0
    [10-Jul-2012 19:39:48] PHP 2. require() /var/www/wordpress/wp-admin/admin.php:106
    [10-Jul-2012 19:39:48] PHP 3. require_once() /var/www/wordpress/wp-admin/menu.php:233
    [10-Jul-2012 19:39:48] PHP 4. do_action() /var/www/wordpress/wp-admin/includes/menu.php:97
    [10-Jul-2012 19:39:48] PHP 5. call_user_func_array() /var/www/wordpress/wp-includes/plugin.php:403
    [10-Jul-2012 19:39:48] PHP 6. bp_core_setup_wizard_init() /var/www/wordpress/wp-includes/plugin.php:0
    [10-Jul-2012 19:39:48] PHP 7. BP_Core_Setup_Wizard->__construct() /var/www/wordpress/wp-content/plugins/buddypress/bp-core/admin/bp-core-update.php:1103
    [10-Jul-2012 19:39:48] PHP 8. BP_Core_Setup_Wizard->save() /var/www/wordpress/wp-content/plugins/buddypress/bp-core/admin/bp-core-update.php:45
    [10-Jul-2012 19:39:48] PHP 9. BP_Core_Setup_Wizard->step_db_update_save() /var/www/wordpress/wp-content/plugins/buddypress/bp-core/admin/bp-core-update.php:103
    [10-Jul-2012 19:39:48] PHP 10. bp_core_install() /var/www/wordpress/wp-content/plugins/buddypress/bp-core/admin/bp-core-update.php:771
    [10-Jul-2012 19:39:48] PHP 11. bp_core_install_notifications() /var/www/wordpress/wp-content/plugins/buddypress/bp-core/admin/bp-core-update.php:1116
    [10-Jul-2012 19:39:48] PHP 12. bp_core_set_charset() /var/www/wordpress/wp-content/plugins/buddypress/bp-core/admin/bp-core-schema.php:20`

    Please help me! How can I fix this issue?


    alex35
    Member

    @alex35

    11 years, 9 months ago

    Sorry to answer my own question, but I found the solution online. I was able to solve the problem by adding the following line to my wp_config.php file:

    `ini_set(“memory_limit”,”64M”);`

    In this case I doubled the PHP memory limit.

Viewing 3 replies - 1 through 3 (of 3 total)
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