Topic: User Registration Problems

User Registration Problems

@piphut

Participant

14 years, 8 months ago

I’m having a problem where about 3 out of every 50 people trying to register via my BP install ( http://piphut.com/register ) are not able to register. They fill out all the forms correctly, hit register and the page just refreshes – no error message given. I tried to register for a few of them on my machines and was not able to.

I think it has something to do with the email addresses (though I can’t see a pattern between any of them) because when I left everything the same but then changed the email I was trying to register it went through no problem, and a few other users noticed the same thing.

I’ve had them all try different browsers, clear their cache, make sure cookies are enabled etc., check their spam folders for registration email, etc, and the only thing fixes it (kind of) is using a different email.

Ideas?

Viewing 10 replies - 26 through 35 (of 35 total)

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@ript247

Participant

12 years, 2 months ago

Need your email

Inactive

12 years, 2 months ago

eliteweb37@gmail.com

@ript247

Participant

12 years, 2 months ago

Ok I emailed you

@ript247

Participant

12 years, 2 months ago

Ok so installed bp default theme and tried creating a new account and no change. So it is not in the theme, I think?????

@ript247

Participant

12 years, 2 months ago

Star date ript247 “Still cant create new accounts” Deactivated all plugins not a plugin issue. Narrowed it down to buddypress installation in itself. How can/do I resolve this problem?

@ript247

Participant

12 years, 2 months ago

Still cant register new user. Really wish I could create a topic. If anyone out there can help me with either of these issues I would be so greatful. Thanks in advance.

Inactive

12 years, 2 months ago

I tried to help but I wasn’t granted enough privileges to get into the dashboard.

@ript247

Participant

12 years, 2 months ago

@shawn38 you disappeared, so I changed your role about an hour ago. If you are are still willing to help, I can change it back please

@johnjamesjacoby

Keymaster

12 years, 2 months ago

I’m all for people helping people, but please take this conversation into email, chat, or someplace else.

Closing.

@ojbravo

Participant

11 years, 5 months ago

I have been having this exact same problem sporadically. I have searched a ton of forums and have seen many people with the same issue, starting as far back as BPv1.2 and WPv2.9. So far, I have yet to find anyone who has posted a solution to this problem.

Here is what seemed to have caused / resolved my problem:

In the general settings of my WordPress install, I listed the url of my site as http://mydomain.com, but when I linked to the register page I linked to http://www.mydomain.com/register/. Registering with this link produced the page refresh / clearing of passwords error. Removing the www from the address fixed the issue.

Hope this helps someone.

Godspeed,
Omar
Wordpress v3.5.2
Buddypress v1.7.2