Topic: Users can not activate their accounts, they don’t receive the email confirmation · BuddyPress.org

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Users can not activate their accounts, they don’t receive the email confirmation

boyhermes
Member

@boyhermes

12 years, 10 months ago

Using the last versión of buddypress, when a user try to sign up to my site http://www.wikienlaces.com , the registration is successful and the user receive the message: check your email to activate the account. The user is created in the database but they don’t receive the comfirmation email and obviously they can not activate the account.

I tried registering many users with different emails, but the same problem.

I have a subdomain for testing purposes in the same hosting with the same configuration ( theme, plugins ) and there is NO problem. The users receive the confirmation email. That’s why I think that is not a hosting problem neither the other side block the emails.

I desactivated all the plugins and the problem is the same.

A user told me that he solved the problem reinstalling a fresh buddypress copy. But what happen if the problem arise again. We can not reinstalling buddypress again and again.

Please, any idea ?.

Viewing 2 replies - 1 through 2 (of 2 total)

Paul Wong-Gibbs
Keymaster

@djpaul

12 years, 10 months ago

It could be that the emails are being marked as spam, or are being throttled by your server when you try to email them.

boyhermes
Member

@boyhermes

12 years, 10 months ago

Yes, it’s true. I found that whit my test site ( test.webtralia.com ) , there is no problem and the users receive the emails without problem.

When I installed buddypress in http://www.wikienlaces.com , the users don’t receive the emails.

I installed the plugin (mail me) and the problem was solved, but I don’t know what was the problem inside buddypress.

What is the difference with using the domain test.webtralia.coom and the domain wikienlaces ?.

Viewing 2 replies - 1 through 2 (of 2 total)

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