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Users cannot access dashboard or write blogs


  • mratanas
    Participant

    @mratanas

    15 years, 5 months ago

    Hi All,

    I recently set up BuddyPress through SimpleScripts on BlueHost. Everything seemed to be working fine until I created a Subscriber account for myself and tried creating a user blog (as opposed to the main dashboard blog). The subscriber account is the admin for the user blog I created called “michael”.

    To troubleshoot, I disabled all of the plugins except BuddyPress, changed between the FaceBuddy theme and the default theme, changed the account from subscriber to contributor etc, and looked over every forum and set of documentation I could think of.

    When I chatted with the BlueHost support, they seemed to think it was a configuration in BuddyPress and not a permission or database problem, but I still haven’t been able to figure out what the problem is.

    Here is what the page looks like to every user that creates a blog…

    http://www.unityoflight.com/michael

    I am assuming the user is supposed to see the dashboard, but it isn’t loading up correctly.

    Has anyone seen this before or have any insight into what might be happening?

    Thanks!

    — Michael

Viewing 11 replies - 1 through 11 (of 11 total)

  • mratanas
    Participant

    @mratanas

    15 years, 5 months ago

    I just reinstalled BuddyPress. Someone mentioned I needed to remove the “www” from the installation, so I am trying this again.


    Paul Wong-Gibbs
    Keymaster

    @djpaul

    15 years, 5 months ago

    Hi. Basics: What version of WPMU and BuddyPress are you using?

    Also: What version of MySQL is your server running please? Also, I have heard BlueHost supports only subdirectory installs as it doesn’t support wildcard subdomains, so can you confirm you’re trying the subdirectory install?

    If that last question makes no sense, try removing your WPMU / BP install and databases and try reuploading/reinstalling manually, not using SimpleScripts. A search on this forum has revelead at least one person saying that their problems on BlueHost went away after they did a manual install.


    mratanas
    Participant

    @mratanas

    15 years, 5 months ago

    As a sad update, I reinstalled BuddyPress using SimplyScripts and I now am getting 404 errors for every link on the homepage. Miraculously the home page works, but nothing else does.

    I am using WPMU 2.7.1 and MySQL client version 5.0.75.

    http://www.unityoflight.com

    Is where this install is. I truly must be missing something. Any thoughts?


    chriscarter
    Participant

    @chriscarter

    15 years, 5 months ago

    DJPaul is correct. I’m on Bluehost and you have to make sure that, when you install WPMU, you choose the subdirectory option.

    As to why you are getting 404 errors, that’s a different story.


    mratanas
    Participant

    @mratanas

    15 years, 5 months ago

    Is there a place on SimpleScripts that gives you that option? I’ll try to install it again, but I don’t remember seeing that step. Thanks both of you for your help!


    chriscarter
    Participant

    @chriscarter

    15 years, 5 months ago

    Good question; I don’t know, I did it manually. Using Bluehost, I ran into a snag or two but the solutions are well documented within these forums.


    Jeff Sayre
    Participant

    @jeffsayre

    15 years, 5 months ago

    Mratanas-

    Unless a member has direct experience with a one-button installer, you will most likely not get much help here on how to use SimpleScripts on BlueHost.

    But, you really should not be installing complex software platforms like WPMU by using third-party installers. You should manually install WPMU paying careful, close attention to the readme.txt file that comes with it.

    You need to make sure that WPMU is working perfectly before you install any plugins. This includes BuddyPress. If you continue to have issues, you should visit the WPMU forums and see how others have solved their problems installing Mu on BlueHost. Once WPMU is working perfectly, install BuddyPress. If you then have issues, come back here and we’ll see what we can do.

    To help us better help you, if you do come back with a BuddyPress-specific issue, please follow these instructions.


    Moominmama
    Participant

    @moominmama

    15 years, 5 months ago

    I’m also on BlueHost and installing manually is as easy as installing with simplescripts. That said, I needed to install and reinstall fifty-million (ok, maybe eight) times to get things working right with forum integration, etc. What worked was breaking it down slowly slowly slowly. First WPMU, then buddypress and finally using these instructions for integrating bbpress:

    http://theeasybutton.com/blog/2009/04/30/integrating-buddypress-10-wpmu-and-bbpress/

    The reason I had to reinstall so many times is I had trouble with the domains/subdirectories and finally had to change it out manually:

    http://welcome.totheinter.net/2009/05/06/changing-wordpress-mu-from-subdomains-to-subdirectories/

    It’s still buggy — I had some problems when I had to change out domains to get my site showing up in the right place — but I have hope it’s at least mostly working.

    http://www.openadoptionsupport.com


    mratanas
    Participant

    @mratanas

    15 years, 5 months ago

    Wow…You are right Moominmama! Installing WordPress MU wasn’t bad at all. II just finished installing it with BuddyPress and I think I just got BBPress working. BBPress was a lot more involved and the only part that isn’t completely working has to do with being automatically logged into the forum if you log into your BuddyPress account.

    Oh well, this is good enough for now.

    Thanks!


    Jeff Sayre
    Participant

    @jeffsayre

    15 years, 5 months ago

    Mratanas-

    I’m glad you seem to be up and running. If your BuddyPress issue is indeed resolved, all you need to do now is turn the light green at the top and we’re good to go.


    mratanas
    Participant

    @mratanas

    15 years, 5 months ago

    Thanks for everyone’s help! Yes, it is resolved now. Take care!

Viewing 11 replies - 1 through 11 (of 11 total)
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