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Users cannot log in to the site


  • jfillmann
    Participant

    @jfillmann

    5 years ago

    Hi, new in WordPress and Buddypress, Following some youtube tutorials, I have installed buddypress and configured it. Everything fine but I have few issues:

    1. The Member page is shown whe users are logged in (which is fine) but also when users is logged out (this is the issue that I have. anyone (logged in or logged off) can see and access to the Member page.

    2. When a user is registered, receive the e-mail and activate the account (in the WordPress dashboard the users shows as ACTIVE), then the user tries to access to the site using the user and password but get an error that the information is incorrect and is unable to access the site. Me as administrator I am the only one that can access the site.

    3. if that user clic the “Forgot password” option, a message indicates that an e-mail was sent to the e-mail but is never received.

    4. In the Member page, only my user is listed as active, even when the site has several active users.

    I know there are several topics, but any help you can provide, will be very much appreciated.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

  • Venutius
    Moderator

    @venutius

    5 years ago

    Hi there,

    1. By default BP is an open site – members page and any others will be publicly available. There’s a bunch of plugins that change this google buddypress privacy etc to find them.

    2. Is this due to the member password not being recognised?

    3. and 2. sound like you probably have a plugin conflict. try deactivating all other plugins and testing. It’s also worth switching to a default theme such as 2017 for this test.

    4. Users are only listed in the members list after they have logged in at least once.


    jfillmann
    Participant

    @jfillmann

    5 years ago

    Thanks for the quick answer.

    Regarding #2: I do not have many pluggins but followed your suggestions, I have deactivated all the pluggins and have also used 2017 theme, but the result is the same.
    The username is recognized, the problem is with the password. Even resetting the password through Dashboard/users/reset password, doesn’t work. Allways the message is the same (Oops, that’s not the right password. Please try again!)

    Thanks again


    Venutius
    Moderator

    @venutius

    5 years ago

    That’s a shame, last time I came across passwords issue like this it was caused by a caching plugin.

    What about if you deactivate BuddyPress, do the passwords work then?


    jfillmann
    Participant

    @jfillmann

    5 years ago

    if I deactivate Buddypress, issue persists. I am totally lost here.
    the strange thing alse is that the log-in page is has the wordpress logo, is this correct?


    Venutius
    Moderator

    @venutius

    5 years ago

    Yes that’s correct, BuddyPress just uses the WordPress Login, there’s quite a few alternatives.

    If it still does not work with BuddyPress deactivated then something’s blocking WordPress itself. One thing to check is if you have ever installed a cache, some of them leave files behind, it can be quite a job truly uninstalling them.


    jfillmann
    Participant

    @jfillmann

    5 years ago

    OK, thanks, will try with that.

Viewing 6 replies - 1 through 6 (of 6 total)
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