have them check their spam folder (and proper host config for sending email – maybe the host has trouble with users sending out spam)
buddypress rules for usernames
`
if ( !validate_username( $user_name ) || in_array( $user_name, (array)$illegal_names ) || $user_name != $maybe[0] )
$errors->add( ‘user_name’, __( ‘Only lowercase letters and numbers allowed’, ‘buddypress’ ) );
if( strlen( $user_name ) < 4 )
$errors->add( ‘user_name’, __( ‘Username must be at least 4 characters’, ‘buddypress’ ) );
if ( strpos( ‘ ‘ . $user_name, ‘_’ ) != false )
$errors->add( ‘user_name’, __( ‘Sorry, usernames may not contain the character “_”!’, ‘buddypress’ ) );
/* Is the user_name all numeric? */
$match = array();
preg_match( ‘/[0-9]*/’, $user_name, $match );
if ( $match[0] == $user_name )
$errors->add( ‘user_name’, __( ‘Sorry, usernames must have letters too!’, ‘buddypress’ ) );
`
Did you look in the documentation section before posting, or use the search?
This has been covered many times in the forums, and there are sections to read in the Codex Documentation on how to check your site is configured properly.
e.g.
https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/users-are-not-receiving-mail-on-registration/
Thanks for your assistance. I struggle with searches as Im never sure what data to put in the search box. I shall read the topic you suggest
Does the fact that some recieve emails whilst others dont, confirm that my server is sending out the mail ? I recieve email notification of all onsite activity.
With regards to the confusion of capital letters when signing up many of the people I have asked to help me with my site have run into problems. If people are having difficulties because the sign up process is not running smoothly then I fear people just wont bother. When your trying to set up a new community this is a risk you just cant afford to take as every potential new member is very valuable.
In this topic :
http://www.whitbyseaanglers.co.uk/forum/index.php?topic=17759.0
on my fishing forum, I have asked people to help me out. From about 8 people over 50% of them have run into problems.
