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visitor could not register

  • @philip-hesketh

    Member

    Hi, somebody tried to register at my site http://www.thebeermug.co.uk but couldn’t do so. They didn’t have any more diagnostic info other than they had tried in safari and firefox. Would you mind having a look to see if you can register?

Viewing 4 replies - 1 through 4 (of 4 total)
  • @pisanojm

    Participant

    Hello Philip…

    I just registered successfully on your site… My guess is that the person didn’t check for their validation e-mail… I’ve had huge trouble with gmail accounts going to SPAM every-time so I’ve made sure that I talk about the spam/junk folder…. Also, you need to make sure that the folks are aware of the e-mail… I’ve spent a lot of “words” talking about this on the musicpln.org.

    Also, what plugin are you using for your “novice status” counts in the upper right sidebar?

    @philip-hesketh

    @philip-hesketh

    Member

    Thanks for the fast response. The novice status is simply a text widget – it’s reflecting the status of the brewer – not the visitor.

    I’ll check out your site to see what I need to do about the activation problems you refer to.

    @pisanojm

    Participant

    with regard to status… is it dynamic? Is it pulling information from registered users posts like the achievement plugin and poi plugin?

    @philip-hesketh

    Member

    No the status is not dynamic.

Viewing 4 replies - 1 through 4 (of 4 total)
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