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[Resolved] Webhost support moved my install -stuff is broken


  • Daethian
    Participant

    @daethian

    So my webhost told me that I installed my wordpress/buddypress wrong (even though it’s been working great for two years) and they moved it to the root of my domain where it had previously been installed in a /wp/ sub directory.

    So most of the site works expect the permalinks to my pages are wrong. I manually created a new menu to get past this for now but is there some way to fix this by editing a file somewhere?

    Also registration is broken. No clue what is up but the ‘submit’ or whatever button it would be to actually send your registration request is missing.

    http://www.crabstreetjournal.org is my site

Viewing 8 replies - 1 through 8 (of 8 total)
  • What do your WP settings page ‘general’ show for urls, specifically ‘Site Address (url)’? Did you check the values here after the change over?

    WP codex guide on this aspect:
    https://codex.wordpress.org/Giving_WordPress_Its_Own_Directory

    Did you also visit the permalinks page under ‘settings’, just to ensure permalinks are re-freshed?

    This is really a WP support issue as the problems rest with how WP is configured rather than issues specific to BuddyPress working.


    Daethian
    Participant

    @daethian

    My General panel doesn’t look like that link says it should. I don’t have anything where I can set the URL. I’ll see if I can figure out how to fix it. I’m not sure what the support tech actually did when he moved my site.

    Thanks for the link.


    danbp
    Moderator

    @danbp

    hi @daethian,

    if you’re using BP 2.2, don’t use the “old” bp-default theme.

    If you have FTP access, your wordpress should be at the site root if you want to use BuddyPress. If it’s you who created the /wp/ folder and if you haven’t any other site on the same account you don’t need it. Install wordpress directly at the root ! Mostly in a folder named www or htdocs (ie. htdocs/wp-admin, htdocs/wp-content/, htdocs/wp-include/)

    But let’s say it’s correct for now.

    Connect to your site and go to admin
    On WP dashboard> General ensure you entered WP URL and site URL correctly (hxxp://your-site.xxx) without trailing slash (normally the same URL)
    Then dashboard > Appearence>Theme and activate Twenty Fifteen
    Then dashboard > Settings > Permalinks > anything but default
    Then dashboard > plugins and deactivate/reactivate BuddyPress
    Then dashboard > Appearence > Menu > screen option (top right), check buddypress and add the BP menu to Twenty 15

    See if it works.

    If not, you’ll have to setup WP correctly at first.
    Return to FTP, move WP to the root, erase htaccess and wp-config and restart the installation

    your-site.xxx/install
    Re enter your DB name, psw and all other information needed for installing WP.
    Your DB and actual content won’t be erased (but you can make a dump before, in case of).

    5mn install later, you are invited to login. And you have to do what i’ve explained previously.


    Daethian
    Participant

    @daethian

    My site url/wp url are not visible in the general panel anymore. I don’t know why but I can’t figure out how to change that.
    When I view permalinks settings it still has the wrong url and of course I can’t change that.

    Tech support already moved WP to the root and edited my htaccess.
    I’ve ran the find and replace on my db to update the urls but obviously it’s not changing everything.
    My old main menu is all the wrong links. If I make a new menu and manually create the links, everything works except registration.


    danbp
    Moderator

    @danbp

    You don’t have FTP access ?

    Can you access to this page ? your-site/wp-admin/options.php This page shows the content of the wp_options table.

    From here you can normally modify your site url. The’re two places to find and modify, siteurl and home. Enter only hxxp://crabstreetjournal.org (no www and no wp directory)


    Daethian
    Participant

    @daethian

    I was able to access that but the only entry that was wrong was related to my iCopyright plugin.
    I did find a place in my database where the tech failed to update the url so I corrected that. I’m really close to being functional now! The menu works again!!

    The only thing I see right now that is still not working is registration. If I click the Registration link on my menu it takes me to the registration form but there is no submit button. Is that because my captcha is missing??
    hxxp://crabstreetjournal.org/register/


    Daethian
    Participant

    @daethian

    I finally got it!! I tried the google captcha and that messed my site up but made me realize I had bbpress captcha installed. So I deactivated the bbpress captcha and google captcha and registration works again! I realize you can’t have two captchas installed but I forgot about the other one.


    danbp
    Moderator

    @danbp

    Glad you got it finally. Marking this topic as resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘[Resolved] Webhost support moved my install -stuff is broken’ is closed to new replies.
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