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Welcome Pack plugin white screen


  • Tracedef
    Participant

    @tracedef

    15 years, 4 months ago

    After upgrading to MU 2.8.1, I was unable to deactivate the welcome pack plugin before upgrading to BP 1.0.3. (got deactivation failed error), so i upgraded anyways without deactivating welcome pack. Now that I’m on mu 2.8.2 and bp 1.0.3, I get a white screen on my site and dashboard (can’t even login) if I upload welcome pack… I can’t even get to plugin dashboard once welcome pack is uploaded via ftp due to white screen… anyone have any similar experiences / feedback? Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

  • Paul Wong-Gibbs
    Keymaster

    @djpaul

    15 years, 4 months ago

    And what is the message in your web server’s error log?


    Tracedef
    Participant

    @tracedef

    15 years, 4 months ago

    Hey DJ! I’m not seeing any error log entries… using 1.3, btw….. will try to troubleshoot possible conflicts with other plugins in coming days….supposed to be on vacation right now. :)


    Paul Wong-Gibbs
    Keymaster

    @djpaul

    15 years, 4 months ago

    A White screen of doom usually indicates PHP parser error and most web hosts have these errors going to the log file. Another cause is that your PHP is running out of member and needs more. I can’t remember the config variable off the top my head but it has been discussed on these boards several times.


    Paul Wong-Gibbs
    Keymaster

    @djpaul

    15 years, 4 months ago

    *memory, not member.


    ericreynolds007
    Participant

    @ericreynolds007

    14 years, 2 months ago

    Running Rockettheme Affinity 1.2 on BP 1.2.5.2 via WP 3.0.1

    Paul, I have a similar issue. A registrant will click on the authentication email message and be taken to a white screen. Nothing happens. My server is running 64 MB of memory. Any words of advice?

    Eric


    Paul Wong-Gibbs
    Keymaster

    @djpaul

    14 years, 2 months ago

    Look in your web server’s error log to find out what the error is.

Viewing 6 replies - 1 through 6 (of 6 total)
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