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Closed – WooCommerce Product Visibility

  • nextnorth


    Hi I have been asked to update a friend’s membership website. I am new to Buddypress but have used other membership plugins.

    Site is – WordPress 5.3.4 running OneCommunity Child theme.

    We want to create an event ticket that displays a discounted price when the member is logged in. I have set up WooCommerce with a role-based add-on that should do this.

    I can see the product with the discounted price when I log in. But I can’t see the product as a visitor – it redirects to login page. It is listed as July Webinar under the Events menu item.

    I have trawled through the plugins to see what is causing this restriction but can’t find anything. There is a plugin call wp-members which sets up some protection rules and dialogs but the restriction still applies when this is de-activated.

    Is there somewhere else I should be looking to restore public access to this product?


    Andrew Clark

    (PS I can’t get access to the theme support as we have lost licence code)

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