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Wrong User counting

  • @bobafotz

    Participant

    Hello everyone,

    I encountered a weird behaviour on the total number of user :
    In my dashboard, I have a total of 698 users. On my “Members” page, the total number indicated is 597. But, if I set the filter from “Active recently” (where i have 597), to “Alphabetical order”, the total number indicated goes up to 698 users.

    What is happening and how can i have the right number of users ?

    Thank you very much

    Bobafotz

Viewing 4 replies - 1 through 4 (of 4 total)
  • @webmasterfreya

    Participant

    Can confirm this looks odd.

    Alle leden 2.651 (all members -> of groups ?)
    Mijn vrienden 3

    Sorteren: Alfabetisch

    Ledenoverzicht
    Je bekijkt 1 – 20 van 3.325 leden (all users )

    Dashboard :
    Alle (3.325) -> all users
    Participant (2.651) -> buddypress groups participants.

    If i search members (as admin) for a non group participant it does show up.

    However logging in as normal user (member of 2 groups) the total count is 2651 and non group participants don’t show up, which makes perfect sence.
    However sorting alfabetcally indeed returns the number 3.325. And searching a non participant does now show up.

    Something seems wrong indeed.

    @ncarring

    Participant

    I have a similar issue. The “Last Active” and “Alphabetical” lists seem to be listing completely different sets of members. Surely this is not intended?

    For instance, I can search for a member name in “Last Active” and they are returned. However if I change to the “Alphabetical” list, I get “no members found”. This works both ways, members in one list are never shown in the other.

    @terrysxm

    Participant

    Hi,
    I’ve got a similar problem on my page of members.
    If i choose “Alphabetical” filter, i can see all my users (about 1800).
    But if i choose “Last active” or “recent registred” filters, i’ve got only about 12 users displayed …
    ๐Ÿ™

    I wonder if the problem is created with importation ? In fact, the 12 users i can see, were registered in a normal way …but all the others users were imported (mass import) with WP All import plugin … and so i think that maybe the filter “Last active” or “Recent registered” need some specific values that are not created in database when doing a mass users’ import with a plugin such WP All import ? …

    If someone can help to resolve please ?

    @emaralive

    Moderator

    @terrysxm

    You should create your own topic with specificity to your situation, instead of making comments on topics that are outdated and quite possibly irrelevant.

    Closing this topic due to the nature of itโ€™s age (6 years old).

    FWIW: “Last Active” comes from an entry within the “bp_activity” table with the “type” field/column equal to “last_activity” of which the date is taken from the “date_recorded” field/column and this entry (last_active) is, typically required for a user/member to show within the “members directory” page. Thus, at this point, it doesn’t make sense that these imported users show with the “Alphabetical” filter and not with the other indicated filters. However, there is the possibility of a plugin or custom code that might be interfering with the query results.

    The “Newest Registered” comes from the “user_registered” field/column of the WordPress “user” table.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Wrong User counting’ is closed to new replies.
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