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Activation key/code/page not working (mail ok); user unable to activate account

  • Avatar of himlims
    himlims
    Participant

    @himlims

    The issue: activation key / page nog working
    1. user can http://rootgamer.com/register account
    2. activation mail is received;
    Thanks for registering! To complete the activation of your account please click the following link: http://rootgamer.com/activate/?key=fd68df3543d98a53sdfasdfasdf
    3. user clicks link / activates on site
    4. after visit, you may enter key again and again, but account will not be activated!

    1. Which version of WordPress are you running?
    WordPress 3.5.1

    2. Did you install WordPress as a directory or subdomain install?
    Directory

    3. If a directory install, is it in root or in a subdirectory?
    nope it’s in root

    4. Did you upgrade from a previous version of WordPress? If so, from which version?
    clean and fresh

    5. Was WordPress functioning properly before installing/upgrading BuddyPress (BP)? e.g. permalinks, creating a new post, commenting.
    yes, nothing out of the order

    6. Which version of BP are you running?
    Buddypress Version 1.7.1

    7. Did you upgraded from a previous version of BP? If so, from which version?
    No, clean fresh installation

    8. Do you have any plugins other than BuddyPress installed and activated? If so, which ones?
    plenty, only one is relevant; Social Login Version 4.0 | By Claude Schlesser

    9. Are you using the standard BuddyPress themes or customized themes?
    Custom theme

    10. Have you modified the core files in any way?
    core… had to modify the /members/index and other files as described in custom bp theme instructions. no other files are modified

    11. Do you have any custom functions in bp-custom.php?
    don’t have

    12. If running bbPress, which version? Or did your BuddyPress install come with a copy of bbPress built-in?
    don’t have

    13. Please provide a list of any errors in your server’s log files.
    all i can see in hosts provided log files is:

    Line 1327:  - - [08/May/2013:08:55:59 -0400] "GET /activate HTTP/1.1" 200 12640 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1328:  - - [08/May/2013:08:56:01 -0400] "GET /wp-content/plugins/simple-lightbox/themes/default/layout.html HTTP/1.1" 304 - "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1331:  - - [08/May/2013:08:56:01 -0400] "GET /how-to/install-steam-windows-ver-on-linux HTTP/1.1" 200 12995 "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1332:  - - [08/May/2013:08:56:05 -0400] "GET /wp-login.php HTTP/1.1" 200 1551 "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1333:  - - [08/May/2013:08:56:12 -0400] "POST /wp-login.php HTTP/1.1" 200 1615 "http://rootgamer.com/wp-login.php" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1336:  - - [08/May/2013:08:56:34 -0400] "GET /activate/?key=fd68df3543d98a53108946asdfasdfasdfasd HTTP/1.1" 301 20 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1337:  - - [08/May/2013:08:56:35 -0400] "GET /activate HTTP/1.1" 200 12642 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1338:  - - [08/May/2013:08:56:37 -0400] "GET /wp-content/plugins/simple-lightbox/themes/default/layout.html HTTP/1.1" 304 - "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1339:  - - [08/May/2013:08:56:38 -0400] "GET /how-to/install-steam-windows-ver-on-linux HTTP/1.1" 200 12996 "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1340:  - - [08/May/2013:08:56:40 -0400] "GET /activate?key=fd68df3543d98a53108946asdfasdfasdfd&submit=Activate HTTP/1.1" 301 20 "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1341:  - - [08/May/2013:08:56:41 -0400] "GET /activate HTTP/1.1" 200 12632 "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1342:  - - [08/May/2013:08:56:42 -0400] "GET /wp-content/plugins/simple-lightbox/themes/default/layout.html HTTP/1.1" 304 - "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"
    	Line 1343:  - - [08/May/2013:08:56:43 -0400] "GET /how-to/install-steam-windows-ver-on-linux HTTP/1.1" 200 12996 "http://rootgamer.com/activate" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0"

    15. Is your server running Windows, or if Linux; Apache, nginx or something else?
    Linux

Viewing 8 replies - 1 through 8 (of 8 total)
  • Avatar of himlims
    himlims
    Participant

    @himlims

    kick, updated to this weeks release; still activation key isn’t working for new visitors

    Avatar of himlims
    himlims
    Participant

    @himlims

    HELP PLEASE

    any suggestion is appreciated

    Avatar of himlims
    himlims
    Participant

    @himlims

    anyone? please?

    Tell me what i can do? What additional information is useful? How to resolve the issue?

    Thanks in advance…..

    Avatar of Hugo
    Hugo
    Moderator

    @hnla

    plenty, only one is relevant;

    Please disable all plugins not relevant – ‘not relevant’ means all but BP, it’s the first step in troubleshooting.

    Avatar of himlims
    himlims
    Participant

    @himlims

    updated wordpress to latest release (v3.6)

    buddypress is also current

    disabled every plugin installed – restarted server (just to be sure)

    enabled buddypress; seems all good at first, however; …/activation/ isn’t working.

    The user receives activation mail with key (and link), you may click link or enter key manualy – result is the same; reload of page, no message, no record updated in sql db.

    This gets real annoying now – enjoy the functionality of buddypress, but this is killign me

    have you tested this with the default or 2012 theme to see if it’s theme related?
    also not generally a good idea to put full paths urls for your resources on a public site.

    Avatar of Ekine
    Ekine
    Participant

    @ekine

    Did someone get this problem resolved, yet?

    Avatar of Fuzzielogix
    Fuzzielogix
    Participant

    @fuzzielogix

    Anybody find the solution to this , having the same problem !!!!

Viewing 8 replies - 1 through 8 (of 8 total)

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