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WPMU Crashes (White Screen of Death) after uploading BuddyPress to Plugins Folde

  • Avatar of Kocm
    kocm
    Participant

    @kocm

    I’ve found a couple of closed posts that seem to approach my issue, but I see no resolutions. WPMU 2.7.1 runs just fine as a subfolder install (httpdocs/wpmu). I load latest BP release into the plugins folder. If I try to open my WPMU after that, everything is white. Can’t access anything. Status bar at bottom of browser says “done”. If I rename the buddypress folder to something else, I can see everything (backend access). If I try to activate the plugin, everything crashes again. I’ve got no choice but to delete the buddypress folder and check the forums to see if anybody else has found the silver bullet to my problem. So far, nothing.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Avatar of Burt Adsit
    Burt Adsit
    Participant

    @burtadsit

    bp has to be installed in a folder called /wp-content/plugins/buddypress. Try uploading the plugin again. Activate sitewide.

    Avatar of Kocm
    kocm
    Participant

    @kocm

    yes. that is where all plugins go. that is where the buddypress folder is when it causes the crash in my example. what i meant by subfolder install was referring to my wpmu. it is not running in root but in a subfolder. hence httpdocs/wpmu. that means my buddypress folder is httpdocs/wpmu/wp-content/plugins/buddypress.

    Avatar of Burt Adsit
    Burt Adsit
    Participant

    @burtadsit

    I don’t *think* that bp has any issues running in a subdir of the doc root. That may have nothing to do with your problem. What error messages do you have in your error log?

    Avatar of Alunsina
    alunsina
    Participant

    @alunsina

    ive have had months of battling with this same issue. mostly due to plugins. mu or otherwise. special mention, bp-dev plugins. im not sure if this would be the same case as yours but for me what really helped was deleting all the other plugins and not just disabling them either. totally remove them from files and database.

    Avatar of Kocm
    kocm
    Participant

    @kocm

    @alunsina I don’t think that’s the case for me as I don’t have any other plugins running. i wanted a clean install of wpmu, test with posts and signups, etc. for couple of weeks. Upon successful test of wpmu, install bp.

    @burt adsit: I am not able to read my error log. i’ve requested the logs from my site host. the directory won’t let me browse the files via ftp. as for the apache logs and whatnot, I’ve asked for those too. so far nothing. i’m at an impasse here. it’s frustrating because that seems to be the question everyone asks and I don’t see a clear way of getting that data. i’m on hostmysite if that helps somebody tell me where to look.

    Avatar of jefflee
    jefflee
    Participant

    @jtle918

    I have a similar problem. I am using linux/apache/MySQL(5) on “The Rackspace Cloud” (formerly Mosso) as my host. I upgraded to WPMU 2.8 last week and when I reactivated buddypress, my admin went completely out (White Screen of Death is the new term I believe).

    The only remedy was to delete the entire /wp-content/plugins/buddypress/ folder and then I can use the admin again. I removed almost all of my plugins (fbconnect, twitter to wire, & some other blog related plugins) and tried installing buddypress again…same thing.

    The funny thing is, that even after this mess, BuddyPress does still work when activated, I just can’t get to the admin anymore.

    Any help would be appreciated. Just to be clear, all was well before I updated to 2.8.1

    Thanks,

    Jeff Lee

    Avatar of Andy Peatling
    Andy Peatling
    Keymaster

    @apeatling

    If you are getting a white screen, you must check your error logs. This will tell you what the problem is.

    Avatar of Rohan Kapoor
    Rohan Kapoor
    Participant

    @rohan_kapoor

    Generally, the White Screen of Death seems to be implying a problem with the theme or the plugin. Check that you have COPIED THE THEMES NOT MOVED THEM!

    Avatar of Burt Adsit
    Burt Adsit
    Participant

    @burtadsit

    Jeff, others have had WSOD issues and in many cases they are related to the php memory limit set on your host. Check your error logs and if it’s running out of mem then check this codex article:

    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Avatar of jefflee
    jefflee
    Participant

    @jtle918

    It was the memory limit. I set it to 96M, reinstalled buddypress and it now works fine. Thanks Burt. Will this also improve performance overall? Another thing…if I get mad traffic as I build my community will I need to continue to up this memory value? For the buddypress.org community or the upcoming wordpress.org migration to buddypress, will this be a huge number? Or is this just a memory value for the installation of plugins?

    What a great community of experts here!

    Thanks,

    Jeff Lee

    Avatar of Rohan Kapoor
    Rohan Kapoor
    Participant

    @rohan_kapoor

    Just for the installation of buddypress.

    Avatar of Nightlyfe
    Nightlyfe
    Participant

    @nightlyfe

    I’m getting daily WSOD on THIS site — that not building my confidence.

    Avatar of gerikg
    gerikg
    Participant

    @gerikg

    refresh i think it gets “stuck”

    Avatar of Jeff Sayre
    Jeff Sayre
    Participant

    @jeffsayre

    @nightlyfe

    The blank (or white) screen issue on these forums is not the same thing as the “White Screen of Death”. A site that experiences a WSOD is basically not working, is inaccessible, and often indicates an issue with the codebase itself.

    The issue with the blank screen on BP.org is not related to the codebase. Whatever is causing this issue will not affect your install.

    See this thread for more information.

Viewing 14 replies - 1 through 14 (of 14 total)

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