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Registration Not Working


  • JLent14
    Participant

    @jlent14

    Hello,

    I am using the latest WordPress with the X theme. The only BuddyPress compatible with this theme is 2.0.1, so I am using that. I am redesigning a site and there seems to be an issue with the registration and activation page.

    When I fill out the fields and then press “Sign up” it does redirects to the same Registration page and leaves the password fields blank. I do not have many plugins at this time so that is not the issue. I have set BP up and same with the Pages. Any Idea? URL: http://www.passingrass.com/ultimate/register/

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)

  • rathodsuraj1
    Participant

    @rathodsuraj1

    Exactly same issue with me, it was working since 6th of this month then suddenly stopped working. Any help with this please.

    Thanks


    rohitkatke
    Participant

    @rohitkatke

    Hi JLent14,

    i have exactly the same problem as yours.
    Looks like your problem is solved as i could register on ur site successfully.
    Please help me know the solution.

    thanks.


    danbp
    Participant

    @danbp

    @rohitkatke, @rathodsuraj1
    sorry to answer this, but here are 25 pages of topics from people having “the same problem”.

    If you don’t use X theme, if you don’t use woocommerce and if you don’t use BP 2.0.1, you have NOT the same problem as @jlent14 ! 😉

    It seems to be, looks like, but most probably isn’t. And generally, jumping in others topic or old topics is not a good idea on this support forum.

    To all readers

    When encountering a registration problem, first thing to do is to test your install without any plugins and one of WP’s Twenty default theme. Ensure that your site send correctly emails. Before activating any plugin, your base WP install must work.

    Once WP is OK – you can install BuddyPress and check your permalinks. Pretty permalinks must be activated to get the plugin working correctly.

    This point is important, especially if you have redirection issues after BP is activated.

    Second point to check is your theme installation.

    Proceeding like this will help you to isolate easely the culprit. If:
    – WP install: OK
    – BP install: OK
    – theme activation: problem

    So you know here the problem comes from.

    While testing your install, you can activate wp_debug (set to TRUE) in the wp-config file. This can give you a lot of information about conflict and/or errors.

    Just keep in mind that these information have 2 levels of importance: notice and warning.
    While notice are generally harmless, warnings should be taken seriously in account and solved.

    If WP is the problem, see first the wordPress support
    If it’s BuddyPress, see the BP support
    If it’s the theme, see the theme support
    If it’s any other plugin, see first the plugin support.

    Thank you for you attention. 😉


    rathodsuraj1
    Participant

    @rathodsuraj1

    Updates: I used developer tool to dig more into it and observed 500 internal error in response. It indicates must be something going wrong with database connectivity. Then I observed WordPress php error logs and it was telling me that whenever user clicks on register button, mysql client is running out of memory. I will be changing RAM by tomorrow and will check if that fixes it.


    dio1987
    Participant

    @dio1987

    i have the same problem and my new refistrated user are redirected to page which says that the activation link is invalid and i need a solution as soon as possible.


    JLent14
    Participant

    @jlent14

    Aw man what a bunch of commotion! Haha! Well, I’ve had this problem happen about 2 years ago and I failed to write down the solution. I will contact the X developers and see what they say. Will post back.


    rathodsuraj1
    Participant

    @rathodsuraj1

    RAM change didn’t helped much but I fixed the issue. Issue was with wp_sitemeta table, it was containing approx 6000 copies of same banned_name entries for site_id “1” and thus mysql was returning huge amount of data in response causing php to fail in handling it. Have updated site_id as “0” for other entries and kept original entry as it is.

    Check with your wp_sitemeta table for site_id and banned_names.

    Thanks


    annasoul
    Participant

    @annasoul

    Hi. I’m having the same problem. Unfortunately I’m not too experienced at this stuff so most of the fixes suggested are over my head. Any simpler explanations??? I’m using buddypress with wplms theme. I’ve set the registration page to register with wplms. Thanks so much!


    rathodsuraj1
    Participant

    @rathodsuraj1

    Updates : Issue reappeared but atleast I am with workaround now. Will be placing wp_sitemeta update query for “illegal_names” in cron and then need to figure at what instance its making multiple entries for “illegal_names” with same site_id [site_id “1” in my case. I am changing site_id to “0” for duplicate entries]. Please make sure to exclude original / required sites meta_id during this operation.

    Hope this will help someone to fix the issue temporarily or till I come back with proper fix.

    Thanks


    aussiestar08
    Participant

    @aussiestar08

    hey,
    do you have an easier explanation?

    @JLent14
    what were did the x-theme support say? do you have a link to the open topic?


    JLent14
    Participant

    @jlent14

    Hey sorry for the late reply (been moving). I’m my case I’ve managed to redirect the URL to the dating sign up page. I am using dating plugin so new members will just fill out that form. I still do not know why that was happening.

Viewing 11 replies - 1 through 11 (of 11 total)
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