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  • emeraldryan
    Participant

    @emeraldryan

    @hnla I suspected that this was probably a WP-Engine issue and that there wouldn’t be much you guys could do. I came here out of hope rather than expectation in case someone on here had experienced a similar issue and had some tips or advice.

    With regards to the number of users there are a large number of fake/spam user accounts (I estimate 10,000+) that were registered on older versions of WordPress/bbPress before we upgraded and switched to CloudFlare and WP-Engine which has reduced spam considerably. We have also gradually been deleting obvious fakes but as you can appreciate this is a laborious task.

    WP-Engine have refused to temporarily increase the resource limits to see if that enables the BuddyPress installation to complete. At this point I think I’ll try downloading a copy of the site and see if I can run the BuddyPress install on a local LAMP/WAMP setup and allocate 1GB+ to PHP memory.


    emeraldryan
    Participant

    @emeraldryan

    @hnla This was my advice from WP-Engine:

    After extensive testing on the staging site to determine what is causing the errors when activating BuddyPress, I was able to rule out a conflict with all other plugins (including our own) as well as conflict with your theme.

    The problem is that your site has almost 38,000 users. I was able to prove this by deleting all users except the “admin” and “wpengine” user from the staging site. Then, I installed and attempted to activate BuddyPress. This time it activated with no error in less than 10 seconds.

    I recommend removing users from your WordPress site if possible. If not, then you should contact BuddyPress support to determine how to activate BuddyPress with so many users.


    @mercime
    I’m reluctant to move host (unless I find another host that can guarantee a solution) as WP-Engine are normally quite good and I recommend them to most of my clients. Their advice was to come here for support on this particular issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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