Looks to be plugin related so am pursuing with their support.
Apologies for the double post, I felt my subject line in the first post was not descriptive and didn’t know if/how I could change just that part of a previous post.
The email strategy is that they are defaulted to only be visible to the user, but the user is allowed to override the visibility setting if they so choose. The user you looked at is a vendor who is trying to generate business through their membership and so wants the site users and others to see this generic contact address.
Thanks for directing me to the themes. I tried to change my theme to a more recent one but the problem was still there. Then I went back and read your post again and after looking at your last comment I went to look at the Site Title field in the Theme Appearance customizer and noticed that it was blank. Once I filled in this field the issue went away, even on the older theme that I have been using.
