[Julia_B]

OK, so this is weird.

I just got back from travelling for a few days (I didn’t touch the site during that time) and now it all works again!

Any ideas how this happened?

Thanks very much for the reply @shanebp but it looks like it has somehow fixed itself!

The only thing I can think of is maybe there was a caching issue at my isp… What do you guys think happened?

[Julia_B]

Sorry, me again. I’ve been trying to figure this out all day and I just can’t fix it.

I’ve tried deactivating all plugins, uninstalling and reinstalling buddypress and I’ve also disabled the site’s avada theme and switched to 2019, but the issue persists.

I’ve noticed that the activity page has also stopped working and is now blank.

Before this error the registration page had a field for display name which is now missing, yet the profile details header remains. Here’s a screenshot: https://www.dropbox.com/s/kwdznzvx67oyrao/Screenshot%202019-02-02%2016.14.29.png?dl=0

Or the page itself is here: http://gym.juliabuckleyfitness.com/register/

Hope someone can help 🙂

[Julia_B]

Yesterday I made changes to the mailchimp integration which is set up through S2member so I think it could be related to that. It’s the only thing I’ve changed between registration working and not working so I guess it must be.

[Julia_B]

Thanks @venutius

On closer inspection, I wonder if the issue is actually being caused by the S2Member plugin my site uses.

I guess I need to speak to their support but can you tell me please what url the user should be redirected to as standard after completing the buddypress registration form at mysite.com/register/ ?

[Julia_B]

I just tried replacing the file with what’s here: https://github.com/buddypress/BuddyPress/blob/master/src/bp-templates/bp-legacy/buddypress/members/register.php

But the same issue happened.

[Julia_B]

No I put it at wp-content/plugins/buddypress/bp-templates/bp-legacy/buddypress/members/register.php

[Julia_B]

Hi @venutius
How can I do that please?

[Julia_B]

Thanks @shanebp I added it to bp-custom.php and it worked but also seems to cause some kind of conflict.

With the code in place I’m unable to search the user database in the WP dashboard – instead of search results it displays a blank page.

Also when I tried creating a new member account to test it the activation confirmation page did not display.

I’ve now removed the code and all is working fine again.

Any ideas please?

[Julia_B]

Thanks @shanebp I added the code earlier and have been waitng for some to register so I could see if it works. I’m afraid it doesn’t.

I put it in the functions.php file in the plugins folder, was that the correct place?

[Julia_B]

Hi @iamdev thanks very much for the code, but I’m afraid it hasn’t worked.

I pasted it into my functions.php file in the plugins folder and nothing changed. Is there something else I should have done?

[Julia_B]

Anyone? 🙂

[Julia_B]

@boonebgorges

I’m still looking for answer unfortunately.

I’ve been chatting with Avada support and they seem to have come to the conclusion that what I’m asking for is not possible, not just in Avada theme but in any theme.

I’m sure this is not correct, especially since I had it working on my site until recently. All I need is simple widget displaying each memeber’s profile image. Or it doesn’t even have to be in a widget if that’s what’s causing the issue.

Anyway, Avada support said they attempted to do this by reverting my site to default theme and trying it out.

They sent me this video clip which they say shows it’s not possible:

https://www.dropbox.com/s/p91l3nfofvb04a7/2017-11-30_16-36-36.mp4?dl=0

…So I can only think I must need to use different code.

Any ideas please? 🙂

[Julia_B]

Thanks @shanebp. I’m a bit nervous about changing the css so I’ve contacted Avada support. Will post an update when I get this resolved in case it’s helpful for anyone else in the future. 🙂

[Julia_B]

Thanks very much for this @boonebgorges!

I’m afraid I’m having more issues with this and the avatar has now disappeared entirely, so it must be an issue with Avada theme. I have taken it up with their support so hoping to find a solution that way.

🙂

[Julia_B]

Thanks @shanebp

Is this it?:

element {

}
.bp-login-widget-user-avatar img.avatar {

    width: 150px;
    height: 150px;
    border-radius: 50%;
    border: 1px solid rgb(119, 175, 18);

}
.bp-login-widget-user-avatar img.avatar {

    height: 40px;
    width: 40px;

}
img {

    border-style: none;
    vertical-align: top;
    max-width: 100%;
    height: auto;

}
* {

    box-sizing: border-box;

}
.bp-login-widget-user-avatar {

    text-align: center;

}

[Julia_B]

Thanks @shanebp – just tried that.

It did bring up the avatar in the right size, but previously it displayed in a circle and with this code it appears square.

How can I make it circular again?

Appreciate the help 🙂

[Julia_B]

Thanks @shanebp

I wasn’t sure if the issue was related to using Avada or if the code I’m using wouldn’t work on any site.

I tried using the code you posted above and it works fine, even with the avatar in the middle.

But then I noticed it didn’t link through to the member profile so I tried adding this bit of code:

<a href="<?php echo bp_loggedin_user_domain(); ?>">

– from my original version and the issue returned.

Could you tell me please, what code you would add to:

<div class="bp-login-widget-user-avatar"><?php bp_loggedin_user_avatar( "type=full&width=200&height=200" ); ?></div>

– in order to have the avatar image link to member profile?

I’ll try your recommendation first and then if it doesn’t work I’ll head over to Avada support.

Thanks very much for the help 🙂

[Julia_B]

Thanks @henrywright and @venutius.

That could help. Do you if there’s an easy way to bulk add members as friends?

[Julia_B]

Thanks @venutius. That’s good to know about, but I’m really looking for something that allows me to @mention everyone.

[Julia_B]

Just had to use this fix again after the latest bbpress update so thanks again @danbp and @shanebp!

[Julia_B]

@danbp Worked a charm. You rock! 🙂

[Julia_B]

@danbp I think you very kindly helped me out with this same issue when it happened a while ago. Do you know how I can fix it?

Hope you’re well 🙂

[Julia_B]

Hi @pixelpushermama – interestingly, no I’m not using any of the other plugins, only BuddyPress 2.5.2 and
bbPress 2.5.8

I’ve found a few other recent posts here on the support forums reporting similar issues but have yet to find a fix.

Hope someone can help us out soon. 🙂

[Julia_B]

I’m having the same problem. I think it may have come in with the recent update.

I also would appreciate it if anyone knows how to fix it. 🙂

[Julia_B]

Thanks @wecreatehype, nice site! Best of luck with it.

Thanks @ckchaudhary.