[rewindzpro]

I’m not sure which theme you are using.
You should have a option Theme Activation.

It will give you option to paste a active license key. Or under the license key box. It should say something like. “Create a token to get new license key.”

You will need to be registered to that themes website where you purchased it from.
Once you click on generate token. It will give you option to check few boxes. Make sure you check all the boxes regarding the purchase on that theme.

After it will give you new key. Paste it in and save changes.

Hope this helps.

[rewindzpro]

Just an update.
It’s fixed now.

It wasn’t an issue with WordPress or BuddyPress. The issue was with the theme.
I’m using a theme called Arcane. When I was downloading the files. It kept giving me wrong license key. So I had to generate new license key of the Arcane’s websites. Now it works.

If anyone will read this in the future. Double check your Themes as well.

[rewindzpro]

I tried other mailer plugins. Nothing seems to work.

I will contact support again in the morning. I was told that the issue might be with BuddyPress. But it seems like something in WordPress is blocking it.

Thanks for trying to help.

[rewindzpro]

I just tried. I deleted the secondary domain. Still nothing. Everything is done correctly. I’m so confused why it’s not working.

[rewindzpro]

I just found out that I have 2 domains active. Don’t know why and how. Could that be creating the issue?

[rewindzpro]

Nothing happens. I activate the account and save changes.
When I try to log in with the user it directs me to WordPress login page. When I try to login again. It tells me that the account doesn’t exist.

[rewindzpro]

gmail. I was always using gmail. I even have it for my main account

[rewindzpro]

Yes, I only get the WordPress email saying that I have new registration.

[rewindzpro]

That doesn’t seem to work either. I tried both options.

I’m getting confirmation email of the new user on my websites email. I can see the user under users.
But I’m not getting verification code and I can’t even activate the account manually.

Everything I try is not responding.

[rewindzpro]

Hi Michaelabf,

Thanks for trying to help. I already had that checked as well. Nothing seems to make it work.