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Viewing 3 replies - 1 through 3 (of 3 total)

  • smdeveloper
    Participant

    @smdeveloper

    Hi,

    Thank you for your response!

    When going back to this problem, the js error no longer appears in the console yet the problem persists, so I’m at a loss.

    When clicking on your link above to open a ticket it takes me to a page that says I’m not authorized to open a ticket and directs me to log in, but when I go to do that it takes me to my WordPress.org profile page where I am currently logged in.

    Here is a video of what happens exactly: https://d.pr/v/mZXdvW

    More confusion… help would be so greatly appreciated!


    smdeveloper
    Participant

    @smdeveloper

    I have W3 Total Cache installed so I went in and disabled any minify settings then tried again with no change. I then deactivated the plugin entirely and tried again in a private browser window without change. Clearly there’s an issue, but I’m just not sure how to find it.


    smdeveloper
    Participant

    @smdeveloper

    Thanks for the response.

    I tried the theme change as you suggested and that didn’t work. I pulled up the JS console and found an error (see screenshot at https://d.pr/i/ScO7fV), however, I’m completely at a loss as to how to weed out where the conflict might be. Any suggestions would be greatly appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)
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