Topic: [Resolved] anybody else having problems creating tickets to buddyboss? · BuddyPress.org

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[Resolved] anybody else having problems creating tickets to buddyboss?

dasigrist
Participant

@dasigrist

6 years, 7 months ago

Hi, I’m trying to submit a ticket because a problem I’m having with buddyboss social marketplace. I click “Open new Ticket”, fill all the information and when I click submit, nothing happens. I tried in 2 different computers and 3 different browser in each computer.

Can anybody help me please?

Thank you,

Daniel.

Viewing 7 replies - 1 through 7 (of 7 total)

Varun Dubey
Participant

@vapvarun

6 years, 7 months ago

@dasigrist check with their support

dasigrist
Participant

@dasigrist

6 years, 7 months ago

Hi,
Thanks, but the only way to reach their support is opening a ticket. As I cannot do that, I need some help.

Varun Dubey
Participant

@vapvarun

6 years, 7 months ago

You can also mail via their contact page

dasigrist
Participant

@dasigrist

6 years, 7 months ago

They don’t have a contact page for that. They have a contact page for custom development or for pre sales questions.

Venutius
Moderator

@venutius

6 years, 7 months ago

I think you should use one of those contacts, they need to know they have a problem.

@mercime
Participant

@mercime

6 years, 7 months ago

@dasigrist How about via Twitter https://twitter.com/buddybosswp

dasigrist
Participant

@dasigrist

6 years, 7 months ago

Thank you all.

I used the contact us for new development and they answer me.

Until next time

Viewing 7 replies - 1 through 7 (of 7 total)

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