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As soon as BP installed, cannot access wp-admin

  • Profile photo of djd_admin
    djd_admin
    Participant

    @djd_admin

    new wordpress site, downloaded and activated BP and now cannot access admin for my site.

    The website encountered an error while retrieving http://djdownloads.com.au/wp-admin/. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.

    using default BP theme.

    this is the error message i’m receiving. any ideas what could be causing this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Profile photo of @mercime
    @mercime
    Moderator

    @mercime

    Troubleshooting https://codex.buddypress.org/troubleshooting/blank-pages/

    BTW, NO ALL CAPS IN TOPIC TITLE PLEASE.

    Profile photo of djd_admin
    djd_admin
    Participant

    @djd_admin

    sorry about that mate didnt realize i was on caps!

    Profile photo of djd_admin
    djd_admin
    Participant

    @djd_admin

    and your link gives same error,

    The website encountered an error while retrieving https://codex.buddypress.org/troubleshooting/blank-pages/. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.

    related ? :S

    Profile photo of @mercime
    @mercime
    Moderator

    @mercime

    No. Not related. It’s working fine for me. What browser are you using?

    Profile photo of djd_admin
    djd_admin
    Participant

    @djd_admin

    chrome at the moment

    Profile photo of @mercime
    @mercime
    Moderator

    @mercime

    If so, then I’ll post content of that page for you as follows:

    In some server environments, installation of BuddyPress can lead to blank pages. A great source for troubleshooting this problem is the error logs.

    Memory Limit
    Increasing the available memory may fix the blank page problem. Three methods are available for increasing the memory limit.

    php.ini
    If possible, increase the memory limit within the php.ini file.

    wp-config.php
    If possible, increase the memory limit in the wp-config.php file by adding define (‘WP_MEMORY_LIMIT’, ’64M’);.

    .htaccess
    If possible, add the following to the .htaccess file: php_value memory_limit 256M

    talk to your host
    If you cannot resolve increasing memory with the fixes above, it means that your hosting provider prevents increases in memory limits. Contact tech support right away. Some hosting providers might require you to upgrade your plan or pay extra.

    clear your browser cache or try another browser
    After increasing memory, be sure to clear your browser cache. Also, troubleshoot multiple browsers and multiple user roles (subscriber, author, admin, etc.)

Viewing 6 replies - 1 through 6 (of 6 total)
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