BP crashes dashboard according to godaddy
I’m the owner, not web dude.
i’m using 4.4 wordpress, bp ver 2.3.4
my site is http://www.sneakpeekmusic.com
i have about 300,000 users. was about to approve about 200,000 pending.
then it crashed. go daddy got my dashboard working again instead of a white screen lol.
if i activate bp, everything crashes.
please help me?
Please do not double post.
Your other posts have been deleted – as will any subsequent posts on this topic.
Sorry. didn’t see it, so posted again.
please see my other site http://www.WorldPeaceOne.com we did Live Aid, Grammys etc.
once SPM is fixed, i’d like to place BP there.
GO DADDY WHO HOSTS MY SITE SAID THAT ONLY WHEN I RUN BUDDY PRESS, THE DASHBOARD CRASHES AND I HAVE TO TURN OFF ALL PLUG INS, AND START OVER. WHY CANT SOME RESPONSIBLE PERSON REPLY WITH AN ANSWER AND NOT ARROGANCE?????
Without root access to your godaddy account, it is not possible to provide a definitive answer.
All we can do is guess and provide general suggestions.
It’s probably due to the large number of pending members.
You may need more memory and / or cpu for your account.
You should not make your root access info public.
You can post a job listing here and / or try find a developer who will track down the exact problem and possible solutions.
Thank q. I’ll look into it.
Thanks for your help,
@rlfstars Hi mate, like shane has already mentioned, it would be really hard for anyone to troubleshoot this for you without having access to your account, you said you are the owner and not the ‘web dude’, so the question is why don’t you approach the ‘web dude’ who built the site for you to try take a look at it?
If you cannot get help from the ‘web dude’ then it may be worth doing some troubleshooting for yourself, what kind of hosting solution is your account using via godaddy? is it shared hosting with limited capabilities and server access? it could well be a memory issue and lack of resources if this is the case, because if you have over 300k users and 200k pending you must be getting lots of traffic and maybe its time for you to upgrade to either a VPS or dedicated server where you have full control over your resource allocation.
It could also be a plugin conflict, but like shane said without access no-one but you can really troubleshoot the cause.
Viewing your source code just now and analysing the page with yslow I can see you have some serious amount of JS and CSS loading on each page and I’m a little confused, you seem to be using another social networking plugin called peepso, have you uninstalled buddypress and are now using peepso? Or have you been trying to use these two plugins together at some point? To me this could cause allsorts of mixed results no doubt.
This is your yslow report and is an insane amount of scripts to be loading on any one page without doing some tweaking and combining of files.
This page has 37 external stylesheets. Try combining them into one.
This page has 18 external background images. Try combining them with CSS sprites.
Anyhows which ever way you decide to go all the best mate and hope you sort it out.
mcpeanut,thank you for your observations and insights. Buddypress was working fine, and then suddenly quit. i tried reactivating, but each time, it would crash the dashboard of wordpress. i had go daddy walk me through resetting it. since i couldnt get bp to work, i found peepso as a quick fix so that something was there. but i lost all the posts, groups etc.
i’m looking for a “web dude” lol, whose coding acumen can weave together the vision i have.
i’ll look into your suggestions based on the yslow report.
i don’t know how to do much of this, but am willing to learn.
@rlfstars So did you build the website yourself? If you did you should sort of be able to retrace some of the steps you took before Buddypress suddenly quit as you have described, can you explain what you mean a little better about Buddypress suddenly quiting? do you mean certain parts of Buddypress stopped working or didn’t work as it was before? or do you mean Buddypress somehow got deactivated? there must of been something that triggered what you are describing for it to happen in the first place, I am just finding it very strange the way you are describing Buddypress as suddenly quiting.
First off, try to ask yourself a few of these questions below and think back:
Did you install any new plugins after you had set Buddypress up and had it working?
Did you by any chance have Buddypress working with your current theme and plugin configuration or was it all working correctly when it was on another theme?
How much memory does your wordpress install have allocated to it?
Did you do a WordPress version update recently? the newer versions of WordPress since 4.0 are known to have broke quite a few older plugins that are outdated or don’t have much support. maybe this could be causing a clash…I dunno?
I know your site is live and you don’t want to mess things up and maybe you are worried about deactivating some of your plugins, but have you yet tried deactivating plugins one at a time and then with each deactivation tried to reactivate Buddypress?
In future it may be better for you to also have some form of testing environment too (preferably a local install), this will allow you to test as many different plugins/theme combinations and tweak things such as combining scripts etc before doing the changes to your live website. (This will ensure everything works how it should and nothing is broken). Also please note, I would not recommend you diving into the combining of JS and CSS files etc on a live site as you can often break things and it can be trial and error to get right depending on what plugins/features you are using (this is also a different issue than what you have, I only mentioned it to give you an heads up on the shear amount that your website loads on a per page basis whilst I was looking at your source).
Other than the above steps it really is hard to help out any more from this end without being able to check it out pal. Like shane said maybe you need to hire someone in to take a look at it all.
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